Caesars Entertainment
Sportsbook Supervisor - Full Time (Capital One Arena)
Caesars Entertainment, Washington, District of Columbia, us, 20022
Overview
Sportsbook Supervisor - Full Time (Capital One Arena) at Caesars Entertainment. William Hill, America\'s leading sportsbook provider, has an immediate opening at its sportsbook. Do you love interacting with the public? Thrive in a fast-paced work environment? If you answered yes, keep reading. What You Will Do
Help the Book Manager become aware of operational information that will help to maximize the profitability of the sportsbook Manage the operational cost of the sportsbook, with a focus on labor costs and inventory management/control Hold regular meetings with sportsbook leadership to develop strategic initiatives in the promotion of the sportsbook Mentor employees to help them become better ticket writers Drive and motivate the staff to deliver a high level of customer service to both regular customers and novice bettors Handle escalated customer complaints/issues as needed Ensure that the sportsbook staff is operating in a manner that follows all company and state gaming agency rules and regulations What You Will Need
Prior work experience in a sportsbook is highly preferred Ability to motivate, lead, and mentor staff members Strong communication skills, both written and verbal Professional appearance and demeanor Self-starter attitude who shows initiative Committed to delivering a high level of customer service Physical Requirements
Must be able to stand for extended periods of time Must be able to lift, pull or push 25 lbs Must be able to write for extended periods of time Must be able to twist, bend or reach with no significant boundaries This position may be exposed to a smoke-filled environment About Us
At Caesars Digital, We Don’t Just Play the Game — We Set the Standard. As a proud part of Caesars Entertainment, the world’s premier gaming company with more than 80 years of sports betting leadership, Caesars Digital is blazing the trail in digital innovation, customer experience and industry excellence. We believe every team member should be treated like royalty because We Are All Caesars. This guiding principle fuels our commitment to delivering legendary service and creating unforgettable experiences for our customers. From cutting-edge digital platforms including Caesars Sportsbook, Caesars Palace Online, Horseshoe Online Casino and Caesars Racebook, to the continuing expansion of our retail footprint and our William Hill legacy, we’re building something extraordinary. And we want you to be part of it. Ready to make your mark on the Empire? Explore our open roles and discover how you can help shape the future of gaming. Join us. Blaze the Trail. Because at Caesars Digital, We Are All Caesars. Seniority level
Mid-Senior level Employment type
Full-time Job function
Other Industries
Hospitality Referrals increase your chances of interviewing at Caesars Entertainment by 2x Get notified about new Supervisor jobs in
Washington, DC .
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Sportsbook Supervisor - Full Time (Capital One Arena) at Caesars Entertainment. William Hill, America\'s leading sportsbook provider, has an immediate opening at its sportsbook. Do you love interacting with the public? Thrive in a fast-paced work environment? If you answered yes, keep reading. What You Will Do
Help the Book Manager become aware of operational information that will help to maximize the profitability of the sportsbook Manage the operational cost of the sportsbook, with a focus on labor costs and inventory management/control Hold regular meetings with sportsbook leadership to develop strategic initiatives in the promotion of the sportsbook Mentor employees to help them become better ticket writers Drive and motivate the staff to deliver a high level of customer service to both regular customers and novice bettors Handle escalated customer complaints/issues as needed Ensure that the sportsbook staff is operating in a manner that follows all company and state gaming agency rules and regulations What You Will Need
Prior work experience in a sportsbook is highly preferred Ability to motivate, lead, and mentor staff members Strong communication skills, both written and verbal Professional appearance and demeanor Self-starter attitude who shows initiative Committed to delivering a high level of customer service Physical Requirements
Must be able to stand for extended periods of time Must be able to lift, pull or push 25 lbs Must be able to write for extended periods of time Must be able to twist, bend or reach with no significant boundaries This position may be exposed to a smoke-filled environment About Us
At Caesars Digital, We Don’t Just Play the Game — We Set the Standard. As a proud part of Caesars Entertainment, the world’s premier gaming company with more than 80 years of sports betting leadership, Caesars Digital is blazing the trail in digital innovation, customer experience and industry excellence. We believe every team member should be treated like royalty because We Are All Caesars. This guiding principle fuels our commitment to delivering legendary service and creating unforgettable experiences for our customers. From cutting-edge digital platforms including Caesars Sportsbook, Caesars Palace Online, Horseshoe Online Casino and Caesars Racebook, to the continuing expansion of our retail footprint and our William Hill legacy, we’re building something extraordinary. And we want you to be part of it. Ready to make your mark on the Empire? Explore our open roles and discover how you can help shape the future of gaming. Join us. Blaze the Trail. Because at Caesars Digital, We Are All Caesars. Seniority level
Mid-Senior level Employment type
Full-time Job function
Other Industries
Hospitality Referrals increase your chances of interviewing at Caesars Entertainment by 2x Get notified about new Supervisor jobs in
Washington, DC .
#J-18808-Ljbffr