PwC
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Provider Business Operations - Director
role at
PwC
Operational excellence and technology enablement are the foundation for this senior leadership role, bringing deep consulting, healthcare industry, and transformation expertise to clients across national and regional health systems.
Overview As part of the Corporate Technology Strategy team, you will support delivery of digital and technology transformation engagements across the entire lifecycle. As a Director, you will serve as a senior leader driving large-scale, tech-enabled transformation programs for healthcare providers.
Responsibilities
Advise clients on their most complex technology strategy problems using the latest frameworks, methodologies, and technologies
Build technology solutions using AI and other platforms to enable outstanding client outcomes
Lead large-scale healthcare transformation programs across finance, HR, supply chain, and operations and drive strategic alignment, governance, and high-quality delivery
Advise healthcare executives by translating strategies into actionable plans that drive operational, financial, and workforce improvements, engaging diverse stakeholders
Manage workstreams in program management, technology transformation, change management, and user adoption, while developing multidisciplinary teams and sector specialization
Drive business development through opportunity identification, proposal shaping, and fostering client relationships to enhance PwC’s market position
Enhance delivery and practice by creating innovative tools, AI accelerators, and automated solutions that improve efficiency and client outcomes
Codify industry standard practices and lessons learned to support pursuit success, delivery readiness, and continuous improvement of offerings
What You Must Have
Bachelor’s degree
At least 10 years of consulting and/or healthcare provider industry experience, including 5 years leading significant components of large, complex business- and technology-enabled transformation programs
Thought leader-level experience across administrative and operational functions within healthcare provider organizations (e.g., finance, supply chain, HR, workforce management, shared services)
Thought leader-level experience with enabling platforms (Oracle, Workday, UKG)
Understanding and experience executing the software development lifecycle in large enterprise
What Sets You Apart
Master’s degree preferred
Core Technology Strategy Skills
Understanding of foundational IT domains (infrastructure, cloud, applications, data, cybersecurity)
Experience with IT cost analysis, operating model design, sourcing strategies, or portfolio analysis
Knowledge of enterprise architecture concepts and common architecture frameworks
Experience assessing IT capabilities and identifying gaps to better align technology with business needs
Ability to support performance management through KPIs/OKRs, dashboards, and governance processes
Experience supporting IT governance, process design, and role clarity within modern operating models
Digital & AI Strategy Skills
Experience using GenAI / Agentic tools for analysis, research, or workflow automation
Exposure to AI strategy, governance, responsible AI, or AI adoption frameworks
Experience contributing to digital transformation roadmaps by integrating customer needs, data insights, and technology enablers
Ability to support workforce strategy initiatives including skill assessments and capability-building plans
Experience supporting technology-enabled change management, including stakeholder engagement and adoption planning
Provider Business Operations Skills
Demonstrating experience owning substantive components of pursuit strategy, proposal development, win themes, or solution design
Possessing experience with operational improvement, functional redesign, and performance transformation at scale
Having familiarity with automation, analytics, or AI-enabled approaches that accelerate delivery and enhance outcomes
Exhibiting proven commercial instincts with hands-on experience shaping and supporting pursuits, proposals, and competitive positioning
Being skilled at operating in dynamic, ambiguous provider environments while simplifying complexity, making sound judgments, and driving decisive action
Ability to lead cross-functional teams and advise executives in large health systems or integrated delivery networks
The salary range for this position is: $155,000 - $410,000. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. All hired individuals are eligible for an annual discretionary bonus. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glance
As PwC is anequal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law.
For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all.
#J-18808-Ljbffr
Provider Business Operations - Director
role at
PwC
Operational excellence and technology enablement are the foundation for this senior leadership role, bringing deep consulting, healthcare industry, and transformation expertise to clients across national and regional health systems.
Overview As part of the Corporate Technology Strategy team, you will support delivery of digital and technology transformation engagements across the entire lifecycle. As a Director, you will serve as a senior leader driving large-scale, tech-enabled transformation programs for healthcare providers.
Responsibilities
Advise clients on their most complex technology strategy problems using the latest frameworks, methodologies, and technologies
Build technology solutions using AI and other platforms to enable outstanding client outcomes
Lead large-scale healthcare transformation programs across finance, HR, supply chain, and operations and drive strategic alignment, governance, and high-quality delivery
Advise healthcare executives by translating strategies into actionable plans that drive operational, financial, and workforce improvements, engaging diverse stakeholders
Manage workstreams in program management, technology transformation, change management, and user adoption, while developing multidisciplinary teams and sector specialization
Drive business development through opportunity identification, proposal shaping, and fostering client relationships to enhance PwC’s market position
Enhance delivery and practice by creating innovative tools, AI accelerators, and automated solutions that improve efficiency and client outcomes
Codify industry standard practices and lessons learned to support pursuit success, delivery readiness, and continuous improvement of offerings
What You Must Have
Bachelor’s degree
At least 10 years of consulting and/or healthcare provider industry experience, including 5 years leading significant components of large, complex business- and technology-enabled transformation programs
Thought leader-level experience across administrative and operational functions within healthcare provider organizations (e.g., finance, supply chain, HR, workforce management, shared services)
Thought leader-level experience with enabling platforms (Oracle, Workday, UKG)
Understanding and experience executing the software development lifecycle in large enterprise
What Sets You Apart
Master’s degree preferred
Core Technology Strategy Skills
Understanding of foundational IT domains (infrastructure, cloud, applications, data, cybersecurity)
Experience with IT cost analysis, operating model design, sourcing strategies, or portfolio analysis
Knowledge of enterprise architecture concepts and common architecture frameworks
Experience assessing IT capabilities and identifying gaps to better align technology with business needs
Ability to support performance management through KPIs/OKRs, dashboards, and governance processes
Experience supporting IT governance, process design, and role clarity within modern operating models
Digital & AI Strategy Skills
Experience using GenAI / Agentic tools for analysis, research, or workflow automation
Exposure to AI strategy, governance, responsible AI, or AI adoption frameworks
Experience contributing to digital transformation roadmaps by integrating customer needs, data insights, and technology enablers
Ability to support workforce strategy initiatives including skill assessments and capability-building plans
Experience supporting technology-enabled change management, including stakeholder engagement and adoption planning
Provider Business Operations Skills
Demonstrating experience owning substantive components of pursuit strategy, proposal development, win themes, or solution design
Possessing experience with operational improvement, functional redesign, and performance transformation at scale
Having familiarity with automation, analytics, or AI-enabled approaches that accelerate delivery and enhance outcomes
Exhibiting proven commercial instincts with hands-on experience shaping and supporting pursuits, proposals, and competitive positioning
Being skilled at operating in dynamic, ambiguous provider environments while simplifying complexity, making sound judgments, and driving decisive action
Ability to lead cross-functional teams and advise executives in large health systems or integrated delivery networks
The salary range for this position is: $155,000 - $410,000. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. All hired individuals are eligible for an annual discretionary bonus. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glance
As PwC is anequal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law.
For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all.
#J-18808-Ljbffr