Logo
Remington Hospitality

Front Desk Supervisor - - La Concha Key West, Autograph Collection

Remington Hospitality, Key West, Florida, us, 33045

Save Job

Front Desk Supervisor – La Concha Key West, Autograph Collection

– Remington Hospitality

Key Responsibilities:

Ensure proper staffing levels of front office associates, including interviewing, hiring, supervising, training and scheduling front desk agents, front office supervisors, guest service aides/bell staff, concierge staff, and PBX operators.

Possess a complete understanding of Front Office staff’s roles and duties and be able to perform duties at any given time.

Accurately manage and operate the MICROS system at the front office, including all daily transactions.

Accurately check AM and PM discrepancy reports.

Communicate with Housekeeping and Engineering Departments regarding guest rooms, requests and maintenance needs; efficiently process guest requests to the appropriate departments.

Greet and communicate cordially with guests, promptly and professionally check them in and out of the hotel, answer questions, and assist guests with needs.

Seniority Level Mid‑Senior level

Employment Type Full‑time

Job Function Management and Manufacturing

Industry Hospitality

#J-18808-Ljbffr