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JPMorgan Chase & Co.

Product Solutions Director, Digital Solutions

JPMorgan Chase & Co., Chicago, Illinois, United States, 60290

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Are you looking to collaborate closely with the Sales teams to deliver tailor‑made product solutions that meet clients’ needs? If so, you've found the right team!

As a DirectorProduct Solutions Manager in Commercial Banking Client Solutions, you are an integral part of a team that defines and configures complex solutions for key client relationships and prospect opportunities in partnership with Sales. You are responsible for acting as the voice of the customer by understanding their needs and communicating feedback to the Product teams.

Job Responsibilities

Leads solutioning and the adoption of existing and upcoming client‑facing products and capabilities while defining & configuring optimal solutions that address clients’ needs and objectives

Serves as a subject matter expert on a defined set of products and capabilities with a deep understanding of our clients’ needs and current industry trends

Supports Sales in pricing, pipeline planning, account planning, and upskilling the team on product knowledge by collaborating on training and collateral materials

Engages with client teams to better understand pain points and refine solutions while regularly communicating critical client feedback to Product teams to inform the strategic product roadmap

Functions as subject matter expert across all core payables products and digital channels and emerging technologies integration solutions; including API, host‑host, web, SWIFT & mobile platforms

Enable sales partners, driving engagement, and solutioning with clients on complex sales opportunities

Support payables and technical functions and related activities for integrating global and regional core cash service solutions, including client advisory & education; end‑to‑end client integration requirements elicitation; technical solutioning; RFP & RFI responses; client presentations; product demonstrations; pricing and sales training

Provide market feedback to Product Managers including new functionality needs and competitive landscape information

Required qualifications, capabilities, and skills

8+ years of experience in Treasury, Cash Management, or technical Product management‑oriented roles with specific emphasis on Treasury and Finance (AP and AR) related landscapes

Strong payments industry knowledge, specifically of wholesale payments products (Payments, Receivables, Liquidity, Foreign Exchange, Merchant Services) and solid experience of core payables and digital channels, open banking, and emerging technologies product sets, including API, host‑host, SWIFT, internet & mobile

Knowledge of Finance (ERP), Treasury Management Systems (TMS) and other Fintech platforms in the corporate banking space; working knowledge of legacy, on‑premises and latest cloud variants of SAP and Oracle ERP platforms (finance and treasury applications context)

Strong executive level presentation skills, including ability to consult & sell at the C-level

Exceptional ability to understand client & prospect needs and turn needs into mandated business through solution‑based selling that clearly articulates operational & financial benefits.

Ability to generate ideas to help coverage teams identify & drive the development of new business.

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