CCaaS Lead Engineer: Real-Time Integrations & IVR

A leading financial services provider is looking for a CCaaS Lead Engineer to spearhead the integration and maintenance of their CCaaS solutions. This role involves managing the deployment of NiceCX platforms, ensuring seamless operations, and developing APIs to enhance functionality. The successful candidate will possess solid technical skills in API development, call recording solutions, and customer relationship management systems. This position offers competitive salary and comprehensive benefits, including health insurance and a 401(k) plan. #J-18808-Ljbffr