Join to apply for the Senior Endpoint Engineer role at William Blair.
We are a global partnership committed to delivering trusted advice across regions and asset classes. This senior technical position within the endpoint team focuses on administration, configuration, and oversight of mobility and endpoint platforms.
Responsibilities
- Proactively identify and resolve hardware, software, mobility device, and connectivity issues across Windows, macOS, iOS, and Android platforms.
- Design, build, and implement endpoint configurations and user applications with Intune.
- Support and optimize cloud-based endpoint builds and updates with Autopilot and Cloud Management Gateway.
- Automate device provisioning and software deployment workflows.
- Assist with administration of the firm’s mobility platforms, including Microsoft Intune/Endpoint Manager and Apple Business Manager.
- Manage lifecycle of certificates and API accounts essential for endpoint device integrations with enterprise systems.
- Collaborate with cyber and information security teams to maintain endpoint device security posture.
- Participate with peers and leadership regarding the roadmap and evolution of endpoint platforms.
- Provide senior-level support coverage for endpoint platforms and end-user computing applications, ensuring high availability and performance.
- Align with AV program manager to support devices in the AV hardware landscape.
- Utilize industry-standard tools to monitor, analyze, and optimize system performance and reliability.
- Triage endpoint-related events based on severity and business impact, escalating to management or vendors when appropriate.
- Develop and maintain technical documentation and training materials to support internal knowledge sharing and onboarding.
- Share insights on emerging mobility trends and their potential impact on enterprise solutions.
- Ensure all endpoint-related activities comply with applicable laws, regulations, and internal policies.
Qualifications
- Bachelor’s Degree in Information Technology or related field.
- 5–8 years of experience with systems required.
- Comprehension of Endpoint Management Platforms – Intune and Microsoft Endpoint Manager.
- Advanced understanding of Windows, macOS, and mobile device operating systems.
- Understanding of Apple Device Manager and integration with Microsoft Endpoint Manager.
- Experience setting up Autopilot with Windows OSD creation/maintenance and provisioning management of Apple Mac devices.
- Knowledge of device supervision policies, company app deployment, and app configuration policies.
- Strong working experience with GPOs and Active Directory.
- Hands‑on experience with PowerShell scripting.
- Desire to inspire others about technology.
- Ability to collaborate across multiple functions.
- Attention to detail and quality.
- Ability to develop and deliver training for engineers.
- Strong problem‑resolution skills.
- Product‑management skills are a plus.
Compensation and Benefits
Salary Range: $113,500 — $146,000 USD. This role may be eligible for discretionary annual bonus and/or commission-based incentives.
Benefits include medical, dental, and vision coverage; employer‑paid short and long‑term disability; life insurance; 401(k); profit sharing; paid time off; Maven family & fertility benefits; parental leave (including adoption, surrogacy, and foster placement); and other voluntary benefits.
Equal Opportunity Employer
William Blair is an equal opportunity employer. It complies with all laws and regulations that prohibit discrimination in employment practice because of race, color, religion, creed, ancestry, marital status, gender, age, national origin, sexual orientation, military discharge, or disability unrelated to the employee’s ability to perform the duties of the job applied for. EOE m/f/d/v.
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