Base Pay Range
$105,600.00/yr - $198,000.00/yr
Shape a brighter financial future with us. Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next‑generation financial services company and national bank using innovative, mobile‑first technology to help our millions of members reach their goals.
ServiceNow Engineer – Enterprise Platforms
This full‑time role is hybrid from our San Francisco or Seattle office.
What you’ll do
- Design and configure platform capabilities across ITSM, GRC, HRSD and workflow‑based modules.
- Develop and maintain client‑side and server‑side scripts, UI policies, Business Rules, Script Includes, and Flow Designer/Workflow components.
- Configure and maintain Policy & Compliance, Risk Management, Audit, and related GRC applications.
- Utilize Flow Designer, Workflow Editor, scripting, and orchestration tools to automate operational processes.
- Build and maintain integrations using REST, SOAP, IntegrationHub, MID Server, and other platform integration technologies.
- Collaborate closely with business analysts, product owners, designers, and senior engineers to refine requirements and deliver solutions.
- Participate in code and configuration reviews to ensure quality, consistency, and maintainability.
- Troubleshoot and resolve defects, configuration issues, and performance problems across multiple modules.
- Produce and update technical documentation, configuration notes, and operational support materials.
- Participate in Agile ceremonies, contribute to sprint planning, and ensure timely completion of assigned stories and tasks.
What you’ll need
- 5+ years of hands‑on ServiceNow development and configuration experience in enterprise or large‑scale environments.
- Proficiency in JavaScript, Glide API scripting, Flow Designer, Business Rules, Script Includes, UI Policies, Client Scripts, and other platform tools.
- Experience with ServiceNow GRC modules, including configuring controls, assessments, policies, workflows, and dashboards.
- Ability to build and support integrations using REST, SOAP, IntegrationHub, MID Server, and common authentication methods.
- Understanding of ACLs, data models, update set management, platform security concepts, and best‑practice configuration standards.
- Strong troubleshooting, debugging, and testing skills to ensure high‑quality platform solutions.
- Collaborative mindset when working with business stakeholders, product owners, and senior engineers.
- Experience in Agile/Scrum delivery environments and iterative development cycles.
- Passion for staying current on ServiceNow platform updates, new features, and emerging trends.
- ServiceNow Certified System Administrator (CSA) preferred.
Nice to have
- ServiceNow Certified Application Developer
- Certified Implementation Specialist (CIS) in GRC
Compensation and Benefits
The base pay range above is listed. Final base pay will be determined based on individual factors such as experience, skills, and location.
To view all of our comprehensive benefits, visit our Benefits at SoFi page.
SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender, national origin, age, disability, marital status, sexual orientation, or any other basis prohibited by applicable law. We consider qualified applicants with arrest and conviction records under the San Francisco Fair Chance Ordinance. New York applicants: Notice of Employee Rights. SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations, please let your recruiter know or contact
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