ERP/HCM Business Systems Analyst

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Job Summary

This position is considered Flexible Rotation: The employee will work on a rotational schedule to ensure onsite coverage of key IT functions. The Senior Business Systems Analyst serves as a key member of the IT Functional Team, providing analytical, technical, and operational support for Oracle Cloud and boundary systems. The incumbent partners with campus stakeholders to analyze business processes, define system requirements, and ensure that HR technology solutions effectively support institutional goals. The position supports configuration, data integrity, and ongoing maintenance across core ERP functions. The Business Systems Analyst serves as a campus‑wide strategic leader and subject‑matter expert for UCSF’s Oracle Cloud ERP platform and related administrative systems. In this capacity, the analyst provides authoritative guidance on system architecture, data governance, integration strategy, and solution design, ensuring that technology decisions advance UCSF’s operational, financial, and compliance priorities. The role regularly shapes cross‑functional roadmaps, influences policy development, and guides leadership on the implications of system design choices across the enterprise. The position requires expert‑level technical and functional ERP mastery, paired with deep institutional knowledge of UCSF’s business processes, operational structures, and policy frameworks. Serving as a recognized campus‑wide authority in Oracle Cloud ERP, the analyst leads the design, configuration, testing, and governance of enterprise solutions that enable efficient, compliant, and scalable business operations across the university. The role regularly addresses issues with significant organizational impact, often involving complex, precedent‑setting analysis and recommendations. Acting as the principal liaison between UCSF HR functional leaders, IT technical teams, and Oracle Support, the analyst ensures that Oracle Cloud HCM configurations, integrations, and enhancements not only align with institutional business processes and policy frameworks but also shape future direction. The position requires a comprehensive understanding of UCSF’s HR operations, payroll structures, academic personnel policies, and compliance obligations. Success in this role demands advanced analytical expertise, the ability to lead cross‑functional decision‑making, and the capacity to deliver high‑impact, enterprise‑class HCM solutions that are scalable, reliable, and optimized for strategic institutional objectives. Success in this role requires hands‑on experience with Oracle Cloud configuration, data validation, regression testing, and issue triage, as well as proficiency in tools such as OTBI, BI Publisher, BI Cloud Connect, and HCM Extracts. Experience supporting one or more Oracle Cloud HCM modules such as Core HR, Recruiting, Talent Management, Compensation, Absence Management, or HR Help Desk is essential. This position includes regular onsite work, typically 1‑3 days per month. The exact schedule and frequency may be adjusted as needed to meet departmental and operational demands.

Required Qualifications

• Bachelor's degree in Computer Science, Information Technology or related area and / or equivalent experience / training.
• 10 years related experience
• 5 years of experience with enterprise resource planning (ERP) or human capital management (HCM) systems.
• Expert‑level knowledge of business and process analysis methodologies, with the ability to lead enterprise‑wide requirements strategy, facilitate complex fit‑gap assessments, and drive redesign of cross‑functional business processes.
• Advanced proficiency with relational data structures, SQL concepts, reporting architecture, and data governance practices, with the ability to guide teams on data integrity, reconciliation, audit readiness, and cross‑system data alignment.
• Expertise in developing and overseeing comprehensive testing strategies, including system, integration, regression, security, and user acceptance testing, ensuring that enterprise solutions meet functional, compliance, and operational requirements.
• Recognized authority in translating institutional business needs into scalable solution architectures, including the definition of configuration standards, workflow models, data structures, and governance frameworks that apply across UCSF.
• Advanced skills in process design, system configuration, and solution lifecycle management, with a demonstrated ability to architect and guide the deployment of complex, multi‑module enhancements from concept through implementation and stabilization.
• Exceptional communication and interpersonal skills, with the ability to influence executives, advise policy owners, and explain complex technical and functional concepts to diverse audiences across all levels of the organization.
• Demonstrated leadership in defining enterprise system strategy, including future‑state process design, governance of functional standards, facilitation of conference room pilots, evaluation of new capabilities, and direction of institutional process modernization initiatives.

Preferred Qualifications

• Deep understanding of UCPath (PeopleSoft) HR/Payroll structures, job data, funding attributes, and underlying data models, including the customizations and integration dependencies required to maintain accuracy and alignment across enterprise systems.
• Extensive functional expertise in Oracle Cloud ERP across HCM, Financials, or Supply Chain covering configuration governance, integration analysis, quarterly release management, and cross‑module design and dependencies.
• Experience operating at scale within a large, complex enterprise environment comparable to UCSF in budget, regulatory requirements, operational complexity, and administrative systems infrastructure.
• Deep understanding of HR, supply chain, finance, or healthcare administrative processes, with the ability to incorporate policy, compliance, and regulatory considerations into system design and cross‑functional solution decisions.
• 5 years of UC experience.
• Certification:
  • Lean Six Sigma Black Belt (LSSBB)
  • Project Management Professional (PMP)
  • Certified Business Analysis Professional (CBAP)
  • Oracle HCM Cloud Certifications

Salary and Benefits

Equal Employment Opportunity

The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law.

About UCSF

The University of California, San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through advanced biomedical research, graduate‑level education in the life sciences and health professions, and excellence in patient care. It is the only campus in the 10‑campus UC system dedicated exclusively to the health sciences. We bring together the world’s leading experts in nearly every area of health. We are home to five Nobel laureates who have advanced the understanding of cancer, neurodegenerative diseases, aging and stem cells.