Medical Assistant/Surgical Technician

Company Description We are seeking a dedicated, detail-oriented, and coachable Medical Assistant / Receptionist to join our luxury plastic surgery office staff. This is perfect for someone who is looking for at at least a 1-2 year commitment related to plastic surgery patient care, assisting with in-office surgeries (this will be taught), and if the candidate so desires, to grow with our team and eventually get promoted to more managerial roles with excellent performance. The ideal candidate will have experience in a medical setting and/or high-end service industry willing to transition to a luxe plastic surgery environment. The candidate will also have proficiency in patient/customer service, openness to learn new responsibilities, and proficient with social media to support our surgeon film her social media content etc. This role involves managing patient check-in, patient hospitality coordination, filling out intake with the patient, scheduling appointments, and maintaining accurate medical records while maintaining a welcoming, high-end spa-like yet environment that is tailored to the patient experience. Knowledge of medical terminology and experience with EHR systems are beneficial for success in this position. Responsibilities Greet patients warmly and provide exceptional customer service throughout their visit. Offering them complimentary refreshments, etc. Manage patient check-in and intake processes, including collecting personal information and verifying patient details (ID, payment methods, consent forms, etc.) Schedule appointments efficiently, coordinating with the surgeon to optimize patient flow. Maintain accurate electronic health records (EHR) and ensure compliance with privacy regulations. Assist with in-office surgeries. The surgeon will be happy to teach how to assist so long as the candidate is willing to learn, quick to grasp, and coachable. Become familiar with terminology related to aesthetic procedures, pre-op, and post-op patient care and patient FAQs. Handle administrative tasks such as filing, faxing, and managing correspondence related to patient care. Requirements Previous experience in a medical assistant/receptionist role is preferred, particularly in the dermatology, medspa, or plastic surgery settings. Strong understanding of medical terminology or willingness to learn. Familiarity with EHR systems for efficient record management. Prior experience working in a hospital environment or trauma center (Level I or II) is highly desirable. Excellent communication skills & professionalism to effectively interact with patients and healthcare professionals alike. Basic life support certification is a plus; willingness to obtain certification if not currently held is required. We hope you will consider joining our growing team! Thank you for your interest!

Role Description This is a full-time on-site role for a Medical Assistant/Surgical Technician located in Sandy Springs, GA. The individual will assist with patient care, including pre-surgical and post-surgical support, as well as assisting the surgeon during surgery. Responsibilities include preparing examination rooms, sterilizing instruments, recording medical histories, assisting in in-office surgeries, and maintaining accurate patient records. The role also involves utilizing medical terminology and ensuring effective communication between patients and healthcare providers to deliver high-quality care in a fast-paced medical environment. Bonus if applicant is proficient with social media filming and posting on Instagram and Tiktok.

Qualifications Proficiency in Medical Assisting and Medical Office practices Strong understanding of Medical Terminology and its applications BONUS if Proficiency with Instagram and Tiktok social media - basic utilization for filming and posting on a daily basis on behalf of the practice. Experience with Medical Records management and documentation Demonstrated excellence in Patient Care and interaction Strong organizational and time management skills Certification as a Medical Assistant or Surgical Technician preferred CPR certification is an advantage Effective communication skills and adaptability in a clinical setting