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Neuroverse Healthtech Limited

Business Analyst

Neuroverse Healthtech Limited, San Francisco

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At Neuroverse HealthTech, we are revolutionizing workplace wellness with cutting edge solutions that prioritize mental health, inclusivity, and resilience. Founded with a vision to create workplaces where every individual thrives, we empower organizations with tools to detect burnout, foster engagement, and support neurodiverse teams.

Our mission is simple yet powerful: to transform workplaces into spaces of care, innovation, and growth by integrating mental health at the core of organizational success.

At Neuroverse, our culture is our strength. We are a playground for creativity and collaboration, were diverse perspectives fuel innovation. As a team, we value empathy, inclusivity, and a relentless commitment to learning and growth. Joining Neuroverse means being part of a dynamic environment that encourages big ideas, fosters professional development, and rewards impact.

When you grow, we grow. At Neuroverse, we’re not just building a business. We are building a movement to redefine workplace wellness globally. Come, be a part of our journey and make a difference where it truly matters.

The work:

  • Requirements Gathering:
    • Conduct interviews, surveys, and workshops with stakeholders to elicit, document, and prioritize business requirements.
    • Translate business needs into detailed functional and technical requirements.
    • Business Process Analysis:
    • Analyze and map existing business processes to identify inefficiencies and areas for improvement.
    • Develop process models and workflow diagrams to document current and future state processes.
  • Documentation:
    • Create comprehensive documentation, including business requirements documents (BRDs), product requirements documents (PRDs), functional specifications, use cases, user stories, and process flows.
    • Maintain accurate and up-to-date documentation throughout the project lifecycle.
    • Document and report post-delivery analytics data such as statistics on Cx behavior, results of new enhancements or projects.
  • Communication and Collaboration:
    • Collaborate with IT, development teams, and stakeholders to design and implement effective business solutions.
    • Organize and lead grooming sessions to review and refine the product backlog.
    • Ensure that user stories are well-defined, clear, and ready for development.
    • Facilitate discussions to clarify requirements, acceptance criteria, and dependencies.
    • Ensure that proposed solutions align with business objectives and requirements.
  • Testing and Validation:
    • Review detailed test plans, test cases, and test scripts based on business requirements and functional specifications.
    • Coordinate and conduct User Acceptance Testing (UAT) with stakeholders to ensure that the delivered solutions meet the agreed-upon requirements.
    • Facilitate UAT sessions, including preparing UAT environments, scheduling testing sessions, and managing test execution.
    • Record and track UAT results, document defects, and work with development teams to resolve issues.
    • Obtain formal sign-off from stakeholders upon successful completion of UAT, ensuring that all business requirements are satisfactorily met.
  • Stakeholder Communication:
    • Act as a liaison between business units, technology teams, and support teams to ensure clear and consistent communication.
    • Facilitate meetings and presentations to keep stakeholders informed of project status, risks, and issues.
  • Project Support:
    • Provide ongoing support for implemented solutions, including troubleshooting, issue resolution, and enhancements.
    • Monitor solution performance and suggest improvements as needed.
  • Training and Support:
    • Develop training materials and conduct training sessions for end-users to ensure effective adoption of new systems and processes.
    • Provide post-implementation support to resolve any issues and ensure a smooth transition.
  • Identify and document potential risks and issues throughout the project lifecycle.
  • Develop and implement mitigation strategies to minimize project risks.
  • Participate in continuous improvement initiatives to enhance business processes and systems.
  • Stay current with industry trends, best practices, and emerging technologies to recommend innovative solutions.
  • Compliance and Standards:
    • Ensure that all business analysis activities comply with organizational standards, policies, and procedures.
    • Adhere to industry standards and best practices for business analysis and project management.

Qualifications

  • Bachelor’s degree in Business, Finance, Computer Science, or related field.
  • Proven experience as a Business Analyst in the fintech industry, with a focus on financial services
  • Strong analytical and problem-solving skills, with the ability to translate business needs into actionable requirements.
  • Excellent communication and interpersonal skills.
  • Experience with data analysis tools and methodologies such as AGILE, Jira, Confluence.

Knowledge of fintech industry trends and consumer lending products.

Job Category: Technology

Job Type: Full Time

Job Location: Dharamshala HP India San Francisco CA United States

Our business focuses on providing a proactive, data-driven solution to track and address mental health challenges within corporations.

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