CFS
Job Title:
IT Help Desk Professional Overview: Our client is seeking a proactive and service-oriented
IT Help Desk Professional
to join their growing team. As an
IT Help Desk Professional , you will be the first point of contact for all internal IT support needs, playing a critical role in resolving technical issues and maintaining daily IT operations. Salary:$24.00-$27.00
Key Responsibilities: Serve as the first-level
IT Help Desk Professional
to troubleshoot and resolve user issues related to hardware, software, and network systems
Manage support requests through the ticketing system, ensuring timely and accurate responses
Provide desktop support for Windows/Mac environments, Microsoft 365, VPN, and mobile devices
Set up and configure new user accounts, workstations, and peripheral devices
Document solutions and escalate complex problems to senior IT staff when necessary
Assist in maintaining IT asset inventory and implementing basic cybersecurity measures
Deliver top-notch customer service in every interaction as a skilled
IT Help Desk Professional
Requirements: 2+ years of experience as an
IT Help Desk Professional
or in a similar technical support role
Solid understanding of operating systems, networking, and enterprise software tools
Experience with Active Directory, remote desktop software, and service desk platforms
Strong communication and problem-solving skills
Relevant certifications such as CompTIA A+ or Network+ are a plus
Why Join Us: As an
IT Help Desk Professional
with our client, you'll be part of a supportive IT team that values innovation, collaboration, and professional development. This is an exciting opportunity to grow your technical expertise while making a meaningful impact on daily operations. Apply Now: If you're an experienced
IT Help Desk Professional
ready for your next challenge, apply today to join a team where your skills are valued and your career can thrive.
IT Help Desk Professional Overview: Our client is seeking a proactive and service-oriented
IT Help Desk Professional
to join their growing team. As an
IT Help Desk Professional , you will be the first point of contact for all internal IT support needs, playing a critical role in resolving technical issues and maintaining daily IT operations. Salary:$24.00-$27.00
Key Responsibilities: Serve as the first-level
IT Help Desk Professional
to troubleshoot and resolve user issues related to hardware, software, and network systems
Manage support requests through the ticketing system, ensuring timely and accurate responses
Provide desktop support for Windows/Mac environments, Microsoft 365, VPN, and mobile devices
Set up and configure new user accounts, workstations, and peripheral devices
Document solutions and escalate complex problems to senior IT staff when necessary
Assist in maintaining IT asset inventory and implementing basic cybersecurity measures
Deliver top-notch customer service in every interaction as a skilled
IT Help Desk Professional
Requirements: 2+ years of experience as an
IT Help Desk Professional
or in a similar technical support role
Solid understanding of operating systems, networking, and enterprise software tools
Experience with Active Directory, remote desktop software, and service desk platforms
Strong communication and problem-solving skills
Relevant certifications such as CompTIA A+ or Network+ are a plus
Why Join Us: As an
IT Help Desk Professional
with our client, you'll be part of a supportive IT team that values innovation, collaboration, and professional development. This is an exciting opportunity to grow your technical expertise while making a meaningful impact on daily operations. Apply Now: If you're an experienced
IT Help Desk Professional
ready for your next challenge, apply today to join a team where your skills are valued and your career can thrive.