Investor Relations Associate

Overview

Join to apply for the Investor Relations Associate role at Bitwise Asset Management .

Base pay range

$120,000.00/yr - $135,000.00/yr

Company context

Crypto is evolving rapidly. Bitwise has a track record of managing a broad suite of index and active solutions across ETFs, separately managed accounts, private funds, staking solutions, and hedge fund strategies. The firm crossed $12B in client assets and works with thousands of financial advisors, family offices, and institutional investors. Bitwise is a close-knit team of 90+ professionals, combining elements of an asset manager and a tech start-up. We are backed by accomplished investors in venture capital and financial services.

Responsibilities

• Provide ongoing support to clients ranging from individuals to family offices, financial advisors, funds, and institutional investors, ensuring timely, friendly, and accurate responses to a wide variety of questions with a goal of client satisfaction.
• Support financial advisors and high-net-worth clients through the subscription and onboarding processes with a focus on successful client outcomes.
• Assist portfolio managers by answering questions on investment logistics, including confirming receipt of wires on trade days.
• Join calls or meetings with potential clients to discuss onboarding or product-related questions with the sales team.
• Collaborate with engineering and technology teams to optimize the investing user experience and help build internal software tools.
• Maintain materials and records, including updating the firm-wide DDQ and client database.
• Wear many hats, contribute to multiple projects, and adapt to the needs of a growing organization.

Role Requirements

• Bachelor’s degree in Finance, Accounting, or another business field is a possibility but not required.
• 3+ years of Client Service or Investor Relations experience in Financial Services, Asset Management, or related fields.
• Proficiency with Excel/Google Sheets and comfortable using software.
• Strong written and verbal communication with clarity, coherence, and professional tone.
• Excellent time management, organizational, and multi-tasking abilities; able to meet deadlines and work under pressure.
• Ability to build meaningful relationships with teams and clients to foster professional partnerships and deliver best outcomes.
• Willingness to learn topics in a rapidly evolving space and enthusiasm for crypto.
• High-energy, positive, caring, deliberate, self-aware, curious, and open-minded; proactive in pursuing goals and sharing ownership when appropriate.

What We Offer

• Compensation: $120,000-$135,000 salary + bonus
• Equity compensation as part of offers
• Health insurance, including dental and vision
• Flexible Spending Accounts (Health, Dependent Care, and Commuter)
• Paid Parental Leave
• Life insurance; short- and long-term disability
• Company-funded 401(k) plan (no employer matching required)
• Unlimited PTO
• 10 paid company-wide holidays
• Office spaces in San Francisco and New York
• Meals and snacks in the office
• Paid company cell phone
• Bitwise “Buddy” program (30-day new-hire success)
• Annual birthday and anniversary gifts
• Company-wide events including the annual holiday party
• Internal Women of Bitwise group with events

Equal Opportunity

Bitwise is an equal opportunity employer. We are committed to building a diverse team and ensuring equal opportunity for all candidates without regard to race, color, religion, national origin, age, sex, sexual orientation, gender identity, marital status, ancestry, disability, veteran status, or any other protected characteristic.

Compensation note

The 2025 annual salary and bonus range is $120,000 to $135,000. Final compensation will consider experience, skills, and qualifications.