Tillster is hiring: Head of Enterprise IT and Cybersecurity Compliance in San Di

Head of Enterprise IT and Cybersecurity Compliance Head of Enterprise IT and Cybersecurity Compliance Head of Enterprise IT, Cybersecurity & Compliance Location: Los Angeles or San Diego, CA Reports to: CTO About The Role We are looking for a senior leader to own our global Enterprise IT , Cybersecurity , and Compliance functions as we continue scaling a cloud-native technology platform that operates across multiple continents. This role is responsible for protecting the organization’s systems, data, employees, and customers while ensuring full compliance with global privacy and security standards including PCI DSS, GDPR, CCPA , and emerging regulations. This leader will guide our cloud-first transformation, strengthen our security posture, modernize our internal IT operations, and ensure the company meets the highest bar for compliance in every market we serve. What You’ll Lead Strategic Leadership Build and execute a comprehensive security, compliance, and enterprise IT strategy aligned with company objectives. Advise executive leadership on risk posture, emerging threats, and regulatory requirements. Oversee IT governance, asset management, endpoint strategy, identity management, and security-by-design standards. Enterprise IT Ownership Lead corporate IT operations including helpdesk, SaaS management, access controls, device lifecycle, and employee support. Modernize the IT environment with automation, standardization, and cloud-first systems. Establish policies for acceptable use, asset management, remote workforce security, and incident reporting. Oversee onboarding/offboarding processes, MDM, SSO, and IAM across the entire organization. Cybersecurity Leadership Own our global cybersecurity program covering cloud security, application security, network security, vulnerability management, and SOC operations. Architect and enforce zero-trust principles across users, services, and systems. Lead threat detection, incident response, forensics, and ongoing readiness exercises. Implement and manage security tools (SIEM, EDR, CSPM, WAF, IAM, DLP, etc.). Compliance, Risk & Audit Maintain ongoing compliance with PCI DSS, GDPR, CCPA, SOC 2, ISO 27001, and future regulatory frameworks. Serve as primary owner of audits, certifications, and external assessments. Lead enterprise-wide risk management, vendor reviews, data protection controls, and privacy governance. Maintain audit readiness and drive continuous improvement of the ISMS. Collaboration & Leadership Partner with Engineering, DevOps, Product, Legal, and Operations to embed security into architecture, SDLC, and infrastructure. Lead, mentor, and grow a team of IT, security, and compliance professionals. Build a company-wide culture of security awareness and accountability. Required Experience 10+ years of progressive experience in cybersecurity, enterprise IT, or information risk roles. 5+ years leading teams in a high-growth SaaS or global technology environment. Proven success owning PCI, GDPR, and CCPA programs end-to-end. Deep experience with cloud-native security (AWS preferred). Demonstrated leadership in incident response, vulnerability management, and compliance audits. Strong understanding of modern IT operations, identity systems, and SaaS ecosystems. Ability to translate complex security topics into clear, actionable guidance for executives and non-technical teams. Preferred Certifications CISSP, CISM, CISA, CCSP, ISO 27001 Lead Implementer, AWS Security Specialty. Why This Role Matters This is the senior operator who will set the tone for how we protect our business, our customers, and our people. The ideal candidate is a hands-on leader who is comfortable with driving strategies, building programs, and rolling up their sleeves when needed. We want someone who takes ownership and raises the bar for our organization. The Interview Process Recruiter interview with a Talent Acquisition Specialist Interview with CTO Technology Interview Final interview with our Team Leaders Making a Difference in the Tillster Way Our mission is to empower restaurants and consumers globally, by empowering, supporting, and nurturing the people who are part of the global Tillster team. We want to ensure all employees feel respected, confident, and engaged. Creating an inclusive working environment is of the utmost importance to us. To make this a reality, Tillster is dedicated to embracing diversity in all forms and is proudly an equal opportunity employer. We do not discriminate based on race, color, religion, national origin, gender identity, sexual orientation, age, family/parental status, marital status, veteran status, disability, or any other protected status. Compensation & Perks Base Salary: $220,000–$290,000 Benefits: Medical, dental, vision, FSA, EAP, and more Equity Time Off: 15 days PTO in year one, 22+ days after that, plus 10 paid holidays Retirement: 401(k) eligibility from Day 1 Learning: Tuition assistance, Udemy Learning access, development opportunities The Fine Print Remote Role must be based in the Los Angeles or San Diego, CA region Local candidates preferred No visa sponsorship available Principals only, no agencies or cold calls plea Seniority level Seniority level Executive Employment type Employment type Full-time Job function Job function Information Technology Industries Software Development Referrals increase your chances of interviewing at Tillster by 2x Sign in to set job alerts for “Head of Information Technology” roles. 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