Customer Service Representative Job at Tech2000 in Houston

We are hiring a customer service representative to manage customer queries and complaints. To do well in this role you need to remain calm when customers are frustrated and have experience working with computers.

Responsibilities:

• Communicating with customers through various channels.
• Acknowledging and resolving customer complaints.
• Knowing our products inside and out so that you can answer questions.
• Keeping records of customer interactions, transactions, comments, and complaints.
• Communicating and coordinating with colleagues as necessary.
• Communicating with customers through various channels.

Requirements:

• Comfortable using computers.
• High school diploma, general education degree, or equivalent.
• Experience working with customer support.