The Painted Lady
The Painted Lady is a one-of-a-kind boutique hotel in Birmingham, and we’re seeking a high-energy, sales-driven General Manager to lead both the day-to-day operation and the commercial growth of the property. This is a hands‑on leadership role for a modern hospitality professional who thrives on building relationships, driving demand, and thinking creatively about revenue. You’ll play a critical role in growing the group and corporate business, developing compelling packages and upsells, and actively engaging with the Birmingham community to increase visibility and awareness of the hotel. With a thoughtfully designed, partially contactless guest experience and a small, dedicated team, this role requires a leader who can balance strategic sales initiatives with operational execution and exceptional guest satisfaction.
What You’ll Do
Own overall hotel performance, combining operational leadership with a strong commercial mindset
Actively pursue
group, corporate, and local negotiated business , building relationships with companies, organizations, and event planners
Serve as the primary sales driver for the property – prospecting, networking, and converting opportunities
Develop and implement
creative packages, promotions, and upsell strategies
that enhance both guest experience and revenue
Represent The Painted Lady in the community by attending events, forming local partnerships, and increasing brand awareness
Lead a modern, largely contactless guest experience, solving guest needs through thoughtful systems and creative problem‑solving
Inspire and manage a small, dedicated team, setting clear expectations and fostering accountability and enthusiasm
Identify opportunities to optimize labor, processes, and profitability while protecting the guest experience
Execute the company vision while bringing forward fresh ideas that help the property stand out in the market
Responsibilities
Ensure compliance with company policies, procedures, and applicable regulations
Track key performance indicators and adjust plans to meet business goals
Direct day‑to‑day business functions and team operations
Hire, train, and mentor department leaders and staff to foster growth and performance
Set clear goals, track performance, and hold teams accountable to high standards
Qualifications
Tech-savviness and comfort using management platforms or tools
Prior experience in general or operations management
Confident communicator who leads with empathy and clarity
Understand how to read financials and use them to drive smart decisions
Compensation $65,000–$75,000 per year
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What You’ll Do
Own overall hotel performance, combining operational leadership with a strong commercial mindset
Actively pursue
group, corporate, and local negotiated business , building relationships with companies, organizations, and event planners
Serve as the primary sales driver for the property – prospecting, networking, and converting opportunities
Develop and implement
creative packages, promotions, and upsell strategies
that enhance both guest experience and revenue
Represent The Painted Lady in the community by attending events, forming local partnerships, and increasing brand awareness
Lead a modern, largely contactless guest experience, solving guest needs through thoughtful systems and creative problem‑solving
Inspire and manage a small, dedicated team, setting clear expectations and fostering accountability and enthusiasm
Identify opportunities to optimize labor, processes, and profitability while protecting the guest experience
Execute the company vision while bringing forward fresh ideas that help the property stand out in the market
Responsibilities
Ensure compliance with company policies, procedures, and applicable regulations
Track key performance indicators and adjust plans to meet business goals
Direct day‑to‑day business functions and team operations
Hire, train, and mentor department leaders and staff to foster growth and performance
Set clear goals, track performance, and hold teams accountable to high standards
Qualifications
Tech-savviness and comfort using management platforms or tools
Prior experience in general or operations management
Confident communicator who leads with empathy and clarity
Understand how to read financials and use them to drive smart decisions
Compensation $65,000–$75,000 per year
#J-18808-Ljbffr