Global Delivery Channels Lead (SMS, Email & Voice)

A leading security solutions firm located in Annapolis, Maryland, is seeking a Delivery Modalities Manager. This role involves overseeing the management, performance, and maintenance of customer-facing delivery modalities. Ideal candidates will have leadership experience within operations, with a strong understanding of delivery modalities like SMS and email. Excellent communication and negotiation skills are essential. Join this dynamic team to enhance global security solutions and ensure a superior customer experience. #J-18808-Ljbffr