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PCC Community Wellness Center

Peer Support Specialist

PCC Community Wellness Center, Chicago, Illinois, United States, 60290

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Peer Support Specialist

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PCC Community Wellness Center

Department: Care Coordination

Manager Title: Assistant Director of Complex Care

FLSA Status: Non-Exempt

Job Purpose Responsible for providing behavioral health support and coordinated care for patients with substance use diagnoses. Ensures enhanced patient engagement by addressing barriers to care, increasing patient motivation, and establishing professional, dynamic relationships with patients, providers, referral sources, and other involved parties.

Essential Duties and Responsibilities

Establish relationships to coordinate patient referrals between patient's provider and referral source to promote patient-centered services and ensure all reports are received by PCC

Provide linkage to medical and behavioral health services to patients receiving care in the emergency department and hospital

Support patients connected to inpatient and outpatient addiction medicine services at serviced hospitals with transitions of care to PCC and partnering community organizations.

Conduct community outreach and home visits to increase engagement of patients in health services

Attend community outreach events as representative of PCC

Collaborate with providers and patients to provide patients services needed for successful follow-up

Openly identifies as a person who has lived experience or family member with lived experience of using/ have used substance use or mental health services when appropriate.

Advocate on patient's behalf if needed to ensure completion of referrals

Decrease barriers to care, increase motivation, and foster open communication under direction and guidance of the Assistant Director of Complex Care.

Demonstrates ways to become empowered and self-responsible.

Promotes consumer engagement in substance use services if needed.

Co-facilitates groups with behavioral health consultants

Provide self-help recovery services

Maintains appropriate professional standards and provides appropriate follow-up for consumers.

Achieve outcome-based metrics for performance

Maximize services within care coordinator scope and refer to other staff as needed based on patients' need and staff members' position, licensure and scope of services

Prepare data and documentation and have charts prepped for all applicable Case Management sessions

Regularly attend and participate in monthly site team meetings

Contribute to patient education materials and strategies to support care coordination

Work with manager and team to create flow charts, workflows and document tracking process as needed

Develop supportive services and tools to address common barriers to care for PCC patients; integrate these with other initiatives for health promotion/education and access to care

Performs other duties as required and assigned

Seniority level Entry level

Employment type Full-time

Job function Health Care Provider

Industries Hospitals and Health Care

Location: Evanston, IL

Salary: $60,000.00–$65,000.00

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