Washington Gas
WGL - Director, Business Development (Residential & Commercial)
Washington Gas, Springfield, Virginia, us, 22161
WGL - Director, Business Development (Residential & Commercial)
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Job Description The Director, Business Development (Residential and Commercial) and Account Management is responsible for driving awareness, demand generation, and business growth across all customer segments in WGL territories. This leader will focus on lead generation for residential and commercial customers, manage strategic partnerships with industry associations and partners, and serve as an energy consultant for large and interruptible customers. The role combines business development, account management, and relationship management to deliver exceptional value and support to customers and partners.
Key Responsibilities Awareness & Demand Generation
Develop and execute strategies to increase awareness of natural gas solutions among residential and commercial customers.
Lead demand generation initiatives, leveraging marketing, outreach, and educational campaigns to drive qualified leads.
Collaborate with Marketing to optimize campaigns and ensure alignment with business development goals.
Business Development (Residential through Commercial)
Identify and pursue new business opportunities across residential and commercial segments.
Build and maintain a robust pipeline of prospects.
Analyze market trends, customer needs, and competitive dynamics to inform growth strategies.
Account Management for Interruptible Customers
Manage relationships with interruptible customers, ensuring their unique energy needs are met efficiently and reliably.
Serve as the primary point of contact for service issues, contract negotiations, and account reviews.
Monitor usage patterns and provide proactive solutions to optimize energy costs and reliability.
Relationship Management for Large Customers
Act as an energy consultant for the largest customers, helping them achieve their energy goals through tailored solutions and expert guidance.
Build deep, consultative relationships with key accounts, providing ongoing support and strategic advice.
Facilitate regular business reviews and identify opportunities for additional value creation.
Partner Management
Lead engagement with associations, equipment manufacturers, contractors, and other industry partners that use natural gas.
Develop and manage strategic partnerships to expand market reach and enhance service offerings.
Represent WGL at industry events, conferences, and partner meetings to strengthen relationships and identify new opportunities.
Performance Management & Reporting
Define and track key performance indicators (KPIs) for lead generation, business development, account management, and partner engagement.
Prepare and present regular updates to senior leadership on progress against objectives.
Collaborate with Data and Analytics to maintain organization-wide perspective on market opportunity, key customer segment data, and active sales opportunities.
Team Leadership & Culture
Recruit, mentor, and lead a high‑performing business development and account management team.
Foster a culture of accountability, excellence, and customer‑centricity.
Promote diversity, equity, and inclusion within the team.
Qualifications & Skills
Bachelor’s Degree required; Master’s Degree preferred.
10+ years of business development, sales, or account management experience, with significant experience in the utility or energy sector.
7+ years of management experience.
Proven success in lead generation, business development, and strategic partnership management.
Strong analytical, strategic planning, and problem‑solving skills.
Demonstrated ability to build and manage relationships with large and complex customers.
Excellent communication, negotiation, and presentation skills.
Experience with CRM platforms and sales analytics tools.
Ability to serve as a trusted energy consultant to major accounts.
Commitment to fostering diversity, equity, and inclusion within the team.
Benefits We offer a competitive salary range of $176,000 to $256,250 per year, commensurate with experience, education, and skills. In addition, we provide a comprehensive benefits package including health insurance, retirement plans, and paid time off.
EEO & Diversity Statements The Company values diversity in its workforce and encourages United States military veterans and service members who meet the qualifications to apply.
For Canadian hires: AltaGas hires personnel on the basis of job‑related qualifications. All qualified applicants will receive consideration without regard to a person's ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, record of offences, marital status, family status or disability or any other characteristic protected by applicable law.
For U.S. hires: WGL/SEMCO/AltaGas offers a total rewards package that includes competitive pay, incentive bonus plans, holiday pay, 401K matching and a wide array of benefits. These benefits including medical, dental and vision coverage are designed to help you and your family stay healthy. We also have paid time off (PTO) to balance the demands of your work and personal life. Available benefits vary depending on the specifics of the role.
U.S. affiliates of AltaGas are committed to equal employment opportunity and providing reasonable accommodations to applicants with physical and/or mental disabilities. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, ethnicity, religion, gender, age, national origin, marital status, sexual orientation, gender identity, family responsibilities, matriculation, physical or mental disabilities, political affiliation, genetic information, status as a protected veteran or any other characteristic protected by federal, state, or local law.
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Job Description The Director, Business Development (Residential and Commercial) and Account Management is responsible for driving awareness, demand generation, and business growth across all customer segments in WGL territories. This leader will focus on lead generation for residential and commercial customers, manage strategic partnerships with industry associations and partners, and serve as an energy consultant for large and interruptible customers. The role combines business development, account management, and relationship management to deliver exceptional value and support to customers and partners.
Key Responsibilities Awareness & Demand Generation
Develop and execute strategies to increase awareness of natural gas solutions among residential and commercial customers.
Lead demand generation initiatives, leveraging marketing, outreach, and educational campaigns to drive qualified leads.
Collaborate with Marketing to optimize campaigns and ensure alignment with business development goals.
Business Development (Residential through Commercial)
Identify and pursue new business opportunities across residential and commercial segments.
Build and maintain a robust pipeline of prospects.
Analyze market trends, customer needs, and competitive dynamics to inform growth strategies.
Account Management for Interruptible Customers
Manage relationships with interruptible customers, ensuring their unique energy needs are met efficiently and reliably.
Serve as the primary point of contact for service issues, contract negotiations, and account reviews.
Monitor usage patterns and provide proactive solutions to optimize energy costs and reliability.
Relationship Management for Large Customers
Act as an energy consultant for the largest customers, helping them achieve their energy goals through tailored solutions and expert guidance.
Build deep, consultative relationships with key accounts, providing ongoing support and strategic advice.
Facilitate regular business reviews and identify opportunities for additional value creation.
Partner Management
Lead engagement with associations, equipment manufacturers, contractors, and other industry partners that use natural gas.
Develop and manage strategic partnerships to expand market reach and enhance service offerings.
Represent WGL at industry events, conferences, and partner meetings to strengthen relationships and identify new opportunities.
Performance Management & Reporting
Define and track key performance indicators (KPIs) for lead generation, business development, account management, and partner engagement.
Prepare and present regular updates to senior leadership on progress against objectives.
Collaborate with Data and Analytics to maintain organization-wide perspective on market opportunity, key customer segment data, and active sales opportunities.
Team Leadership & Culture
Recruit, mentor, and lead a high‑performing business development and account management team.
Foster a culture of accountability, excellence, and customer‑centricity.
Promote diversity, equity, and inclusion within the team.
Qualifications & Skills
Bachelor’s Degree required; Master’s Degree preferred.
10+ years of business development, sales, or account management experience, with significant experience in the utility or energy sector.
7+ years of management experience.
Proven success in lead generation, business development, and strategic partnership management.
Strong analytical, strategic planning, and problem‑solving skills.
Demonstrated ability to build and manage relationships with large and complex customers.
Excellent communication, negotiation, and presentation skills.
Experience with CRM platforms and sales analytics tools.
Ability to serve as a trusted energy consultant to major accounts.
Commitment to fostering diversity, equity, and inclusion within the team.
Benefits We offer a competitive salary range of $176,000 to $256,250 per year, commensurate with experience, education, and skills. In addition, we provide a comprehensive benefits package including health insurance, retirement plans, and paid time off.
EEO & Diversity Statements The Company values diversity in its workforce and encourages United States military veterans and service members who meet the qualifications to apply.
For Canadian hires: AltaGas hires personnel on the basis of job‑related qualifications. All qualified applicants will receive consideration without regard to a person's ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, record of offences, marital status, family status or disability or any other characteristic protected by applicable law.
For U.S. hires: WGL/SEMCO/AltaGas offers a total rewards package that includes competitive pay, incentive bonus plans, holiday pay, 401K matching and a wide array of benefits. These benefits including medical, dental and vision coverage are designed to help you and your family stay healthy. We also have paid time off (PTO) to balance the demands of your work and personal life. Available benefits vary depending on the specifics of the role.
U.S. affiliates of AltaGas are committed to equal employment opportunity and providing reasonable accommodations to applicants with physical and/or mental disabilities. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, ethnicity, religion, gender, age, national origin, marital status, sexual orientation, gender identity, family responsibilities, matriculation, physical or mental disabilities, political affiliation, genetic information, status as a protected veteran or any other characteristic protected by federal, state, or local law.
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