Mass General Brigham
Job Summary
Unit Coordinator | Orthopedic | MGH at Mass General Brigham. 32 hrs weekly, 4/8 hr shift, every other weekend and holiday. 32 scheduled weekly hours. Inpatient unit liaison between patients, visitors, and clinicians. 55 Fruit Street, onsite, day shift, regular employee.
Essential Functions (Key Responsibilities)
Provides administrative support to unit‑based and hospital‑wide clinicians and staff in an inpatient unit, liaison between patient, visitors and clinicians.
Organizes priorities, completes tasks on time, manages confidential patient information.
Partners with nursing to coordinate day‑to‑day patient flow: admissions, discharges, transfers.
Provides outstanding customer service for each interaction.
Performs clerical duties to assist general administration of the floor/unit.
Greets and interacts with patients, families, visitors and coworkers professionally.
Receives, prioritizes, organizes and manages information at central nursing station and throughout the unit.
Schedules consultations, tests, procedures and patient transport to other departments.
Accurately and timely enters information into electronic medical record for admissions, discharges and transfers.
Contacts ancillary service departments to obtain equipment, services and supplies; tracks status and location; uses designated process for identifying and facilitating repairs.
May assist manager with payroll duties or staff scheduling, or supervise unit secretaries.
Performs other duties as assigned, complies with all policies and standards.
Qualifications
High School Diploma or Equivalent required.
Associate Degree preferred.
Licenses / Certifications
Unit Coordinator Certification – National Association of Health Unit Coordinators, Inc. preferred.
Work Experience
Administrative support experience 2‑3 years required.
Knowledge, Skills and Abilities
Proficiency with office procedures and equipment: filing, copying, scanning, printing, faxing.
Proficiency in MS Office.
Able to proofread and edit written documents.
Able to use phone system.
>Managing one's own time and the time of others. Strong verbal & written communication skills.
Strong interpersonal, written and oral skills.
Able to use standard office equipment.
Familiarity with medical terminology.
Additional Job Details Mass General Hospital is a world‑renowned hospital that provides the highest quality care.
Leader in medical research and education, committed to delivering an exciting career.
Culture of collaboration and innovation.
Work‑life balance allowing employees to thrive professionally and personally.
Boasts superior compensation and benefits.
New England’s #1 medical center – U.S. News Best Hospitals 2025‑2026.
Remote Type Onsite
Work Location 55 Fruit Street
Scheduled Weekly Hours 32
Employee Type Regular
Work Shift Day (United States of America)
Pay Range $18.22 – $26.06/Hourly
Grade 3
EEO Statement The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.
Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. It is used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline. The framework consists of ten competencies (half People‑Focused, half Performance‑Focused) and is defined by observable and measurable skills and behaviors.
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Essential Functions (Key Responsibilities)
Provides administrative support to unit‑based and hospital‑wide clinicians and staff in an inpatient unit, liaison between patient, visitors and clinicians.
Organizes priorities, completes tasks on time, manages confidential patient information.
Partners with nursing to coordinate day‑to‑day patient flow: admissions, discharges, transfers.
Provides outstanding customer service for each interaction.
Performs clerical duties to assist general administration of the floor/unit.
Greets and interacts with patients, families, visitors and coworkers professionally.
Receives, prioritizes, organizes and manages information at central nursing station and throughout the unit.
Schedules consultations, tests, procedures and patient transport to other departments.
Accurately and timely enters information into electronic medical record for admissions, discharges and transfers.
Contacts ancillary service departments to obtain equipment, services and supplies; tracks status and location; uses designated process for identifying and facilitating repairs.
May assist manager with payroll duties or staff scheduling, or supervise unit secretaries.
Performs other duties as assigned, complies with all policies and standards.
Qualifications
High School Diploma or Equivalent required.
Associate Degree preferred.
Licenses / Certifications
Unit Coordinator Certification – National Association of Health Unit Coordinators, Inc. preferred.
Work Experience
Administrative support experience 2‑3 years required.
Knowledge, Skills and Abilities
Proficiency with office procedures and equipment: filing, copying, scanning, printing, faxing.
Proficiency in MS Office.
Able to proofread and edit written documents.
Able to use phone system.
>Managing one's own time and the time of others. Strong verbal & written communication skills.
Strong interpersonal, written and oral skills.
Able to use standard office equipment.
Familiarity with medical terminology.
Additional Job Details Mass General Hospital is a world‑renowned hospital that provides the highest quality care.
Leader in medical research and education, committed to delivering an exciting career.
Culture of collaboration and innovation.
Work‑life balance allowing employees to thrive professionally and personally.
Boasts superior compensation and benefits.
New England’s #1 medical center – U.S. News Best Hospitals 2025‑2026.
Remote Type Onsite
Work Location 55 Fruit Street
Scheduled Weekly Hours 32
Employee Type Regular
Work Shift Day (United States of America)
Pay Range $18.22 – $26.06/Hourly
Grade 3
EEO Statement The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.
Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. It is used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline. The framework consists of ten competencies (half People‑Focused, half Performance‑Focused) and is defined by observable and measurable skills and behaviors.
#J-18808-Ljbffr