JPMorgan Chase & Co.
Payment Rails- Product Manager- Vice President
JPMorgan Chase & Co., Tampa, Florida, us, 33646
You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.
As a Product Manager Vice President in Treasury Services, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross‑functional teams to deliver high-quality products that exceed customer expectations.
Job responsibilities
Leads end‑to‑end product processes including intake, dependency management, release management, product operationalization, delivery feasibility decision‑making, and product performance reporting, while escalating opportunities to improve efficiencies and functional coordination
Leads the completion of change management activities across functional partners and ensures adherence to the firm’s risk, controls, compliance, and regulatory requirements
Effectively manages timelines and dependencies while monitoring blockers, ensuring adequate resourcing, and liaising with stakeholders and functional partners
Builds the framework and tracks the product’s key success metrics such as cost, feature and functionality, risk posture, and reliability
Works closely with counterparts in other regions to coordinate activities that involve multi‑regional engagement; Payment Product teams, Credit Risk, Technology and Operations
Thinks through global system performance, reliability, scalability, service levels, and responsiveness of solutions, ensuring robust program management and reporting to all relevant stakeholders and partners
Identifies process deficiencies, business risks, and escalates accordingly within the Risk and Control framework
Leads strategic decisioning and governance across various payment rails and collaborates to drive the strategic end state for governance around funds control across payment rails
Provides visual presentations of documentation of key payment flows in the Bank to highlight points of failure and potential risk from a credit risk perspective
Required qualifications, capabilities, and skills
5+ years of experience or equivalent expertise in product delivery or a relevant domain area
Demonstrated ability to execute operational management
Strong understanding of delivery and a proven track record of implementing continuous improvement processes
Experience in product or platform‑wide release management, in addition to deployment processes and strategies
Working knowledge of data analytics tools eg DB macros, Python and like data managing tools
Working knowledge of payment flows and credit risk management
Commercialization acumen, strong analytics, outside‑in competitive view
Ability to communicate effectively with stakeholders at all levels to present product concepts, gather feedback and influence decision‑making processes
Demonstrates high attention to detail, and exemplary quality, thoroughness and completeness of work product
Self‑starter, team player, curious and eager to learn, flexible, operate with high sense of urgency and integrity
Advanced organization skills, ability to thrive in a dynamic environment handling multiple projects, deadlines, and stakeholders (in different markets/ time zones)
Preferred qualifications, capabilities, and skills
Proficient knowledge of the product development life cycle, design, and data analytics
Demonstrated prior experience working in a highly matrixed, complex organization
Strong communication and project management skills
Prior experience of leading/ managing risk governance, especially corrective action plan governance
Prior experience of working with Product Risk management
Payments experience, preferred
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As a Product Manager Vice President in Treasury Services, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross‑functional teams to deliver high-quality products that exceed customer expectations.
Job responsibilities
Leads end‑to‑end product processes including intake, dependency management, release management, product operationalization, delivery feasibility decision‑making, and product performance reporting, while escalating opportunities to improve efficiencies and functional coordination
Leads the completion of change management activities across functional partners and ensures adherence to the firm’s risk, controls, compliance, and regulatory requirements
Effectively manages timelines and dependencies while monitoring blockers, ensuring adequate resourcing, and liaising with stakeholders and functional partners
Builds the framework and tracks the product’s key success metrics such as cost, feature and functionality, risk posture, and reliability
Works closely with counterparts in other regions to coordinate activities that involve multi‑regional engagement; Payment Product teams, Credit Risk, Technology and Operations
Thinks through global system performance, reliability, scalability, service levels, and responsiveness of solutions, ensuring robust program management and reporting to all relevant stakeholders and partners
Identifies process deficiencies, business risks, and escalates accordingly within the Risk and Control framework
Leads strategic decisioning and governance across various payment rails and collaborates to drive the strategic end state for governance around funds control across payment rails
Provides visual presentations of documentation of key payment flows in the Bank to highlight points of failure and potential risk from a credit risk perspective
Required qualifications, capabilities, and skills
5+ years of experience or equivalent expertise in product delivery or a relevant domain area
Demonstrated ability to execute operational management
Strong understanding of delivery and a proven track record of implementing continuous improvement processes
Experience in product or platform‑wide release management, in addition to deployment processes and strategies
Working knowledge of data analytics tools eg DB macros, Python and like data managing tools
Working knowledge of payment flows and credit risk management
Commercialization acumen, strong analytics, outside‑in competitive view
Ability to communicate effectively with stakeholders at all levels to present product concepts, gather feedback and influence decision‑making processes
Demonstrates high attention to detail, and exemplary quality, thoroughness and completeness of work product
Self‑starter, team player, curious and eager to learn, flexible, operate with high sense of urgency and integrity
Advanced organization skills, ability to thrive in a dynamic environment handling multiple projects, deadlines, and stakeholders (in different markets/ time zones)
Preferred qualifications, capabilities, and skills
Proficient knowledge of the product development life cycle, design, and data analytics
Demonstrated prior experience working in a highly matrixed, complex organization
Strong communication and project management skills
Prior experience of leading/ managing risk governance, especially corrective action plan governance
Prior experience of working with Product Risk management
Payments experience, preferred
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