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BOSTON TRUST WALDEN COMPANY

Senior Program Manager

BOSTON TRUST WALDEN COMPANY, Boston, Massachusetts, us, 02298

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Job Title and Information Senior Program Manager – MassCPR (Job ID: 001870SR)

School/Unit:

Harvard Medical School

Department:

Office of Research Initiatives and Global Programs

Job Function:

General Administration

Location:

Boston

Job Type:

Full‑time

Salary Grade:

056

FLSA Status:

Non‑exempt

Union:

55 - Hvd Union Cler & Tech Workers

Term Appointment:

Yes

Company Description By working at Harvard University, you join a vibrant community that advances Harvard's world‑changing mission in meaningful ways, inspires innovation and collaboration, and builds skills and expertise. We are dedicated to creating a diverse and welcoming environment where everyone can thrive.

Why join Harvard Medical School? Harvard Medical School's mission is to nurture a diverse, inclusive community dedicated to alleviating suffering and improving health and well‑being for all through excellence in teaching and learning, discovery and scholarship, and service and leadership.

You'll be at the heart of biomedical discovery, education, and innovation, working alongside world‑renowned faculty and a community dedicated to improving human health. This is more than a job – it's an opportunity to shape the future of medicine.

Job Description The Office for Research Initiatives and Global Programs at Harvard Medical School oversees inter‑departmental and inter‑institutional research initiatives, including the Therapeutics Initiative, which leverages translational research programs toward therapy development, and the Massachusetts Consortium on Pathogen Readiness (MassCPR), which brings together infectious disease specialists to enhance pandemic preparedness. Reporting to the Executive Director, the Senior Program Manager will be responsible for implementing and carrying out the day‑to‑day operations of programs and services for MassCPR. The ideal candidate will bring a blend of operational expertise, program and project management skills, and a passion for public health.

Key Duties and Responsibilities 1. Communications

Centralized management: Develop clear and consistent communication with both internal and external stakeholders regarding program progress, updates, and milestones. Serve as point person for program inquiries. Organize coordinated communication with internal teams (e.g., research, communications, development) on outgoing communications, network outreach and growth, and accomplishments visibility.

Content development: Co‑author programmatic reports, presentations, and content for the MassCPR media and communications platforms. Develop materials that communicate MassCPR's impact to stakeholders, funders, and the public.

Platforms and Tools: Develop and maintain new MassCPR website, manage MassCPR email account and media accounts, ensuring content is up‑to‑date and relevant to stakeholders.

2. Operations and Execution

Identify, select, and invite external speakers for monthly MassCPR working group meetings.

Oversee and independently operationalize four MassCPR working groups, coordinate working group faculty leaders and participants, schedule and host working group meetings, and generate meeting notes and recordings.

Organize, plan, and fully execute MassCPR events, webinars, and workshops, including managing logistics and partnerships. Plan and lead implementation of annual symposium, working closely with external institutions, vendors, and guest speakers.

Manage relationships with vendors and contractors, such as event planners, consultants, web developers, and other service providers. Ensure timely delivery and quality of contracted services.

Serve as the main program contact on issuance, management, and oversight of research awards in collaboration with the MassCPR Executive Director, finance team, pre‑award team, and Office of Research Administration.

Assist MassCPR grant manager with financial reporting and monitoring of budgets.

Develop and implement protocols and best practices to optimize workflows and resource allocations. Track and monitor performance metrics to evaluate overall operational effectiveness and make necessary adjustments. Continuously assess and improve MassCPR's internal processes, policies, and procedures to enhance efficiency, effectiveness, and impact.

3. Program Strategy and Planning

Partner with the Executive Director on the scaling and management of existing programs and the development of new programs involving academics, clinicians, and industries. Serve as point‑of‑contact between all stakeholders and drive collaborative decision‑making throughout program development and execution.

Serve as a thought partner in shaping programmatic vision and contributing to fundraising.

Other Tasks as Assigned As needed, the Senior Program Manager may take on additional assignments to support MassCPR objectives.

Qualifications Basic Qualifications

5 or more years of relevant experience required.

Additional Qualifications and Skills

Bachelor's Degree preferred.

High degree of discretion, organization, reliability, and understanding of administrative structures.

Experience:

Proven experience in program and operations management, ideally within academia, hospitals, public health, non‑profit, or research‑based organizations.

Program Management:

Expertise in complex program management, with the ability to manage multiple programs simultaneously, prioritize tasks, and meet deadlines.

Communication:

Strong written and verbal communication, interpersonal, and facilitation skills, with the ability to craft compelling reports, presentations, and other materials for diverse audiences.

Stakeholder Engagement:

Proven track record in relationship management, including building and nurturing partnerships to achieve shared objectives.

Collaboration:

Demonstrates commitment to inter‑institutional collaborative work.

Leadership:

Demonstrated leadership skills with experience managing cross‑functional teams and guiding colleagues in the successful completion of projects and events.

Problem‑Solving:

Strong critical thinking and problem‑solving abilities, with a focus on operational efficiency and continuous improvement.

Tech‑Savvy:

Comfortable using digital tools and technologies, including website management, social media platforms, Microsoft Office, MailChimp, Zoom, Qualtrics, and YouTube with the ability to quickly learn and use new software.

Analytical Skills:

Ability to track key performance indicators and analyze operational data to inform decision‑making and strategy.

Organizational Skills:

Track record of process improvements, complex event management, and project management.

Additional Information

Appointment End Date:

This is a term position with an end date of December 31, 2027, from the date of hire, with the possibility of extension, contingent upon work performance and continued funding to support the position.

Standard Hours/Schedule:

35 hrs. per week | Monday‑Friday | 9:00 am – 5:00 pm

Visa Sponsorship Information:

Harvard University is unable to provide visa sponsorship for this position.

Pre‑Employment Screening:

Identity

Other Information:

Please note that we are currently conducting a majority of interviews and onboarding remotely and virtually. We appreciate your understanding.

Staying Informed About Your Application:

Due to the high volume of applications, we may not always be able to reach out right away, but you can track your status anytime through the

Careers@Harvard

portal.

Work Format Details This position has been determined by school or unit leaders that some of the duties and responsibilities can be effectively performed at a non‑Harvard location. The work schedule and location will be set by the department at its discretion and based upon operational needs. When not working at a Harvard or Harvard‑designated location, employees in hybrid positions must work in a Harvard registered state in compliance with the University's Policy on Employment Outside of Massachusetts. Additional details will be discussed during the interview process. Certain visa types and funding sources may limit work location. Individuals must meet work location sponsorship requirements prior to employment.

Salary Grade and Ranges This position is salary grade level 056. Please visit Harvard's Salary Ranges to view the corresponding salary range and related information.

Benefits Harvard offers a comprehensive benefits package that is designed to support a healthy work‑life balance and your physical, mental, and financial well‑being. Because here, you are what matters. Our benefits include, but are not limited to:

Generous paid time off including parental leave

Medical, dental, and vision health insurance coverage starting on day one

Retirement plans with university contributions

Well‑being and mental health resources

Support for families and caregivers

Professional development opportunities including tuition assistance and reimbursement

Commuter benefits, discounts and campus perks

Learn more about these and additional benefits on our Benefits & Well‑being Page.

EEO/Non‑Discrimination Commitment Statement Harvard University is committed to equal opportunity and non‑discrimination. We seek talent from all parts of society and the world, and we strive to ensure everyone at Harvard thrives. Our differences help our community advance Harvard's academic purposes.

Harvard has an equal employment opportunity policy that outlines our commitment to prohibiting discrimination on the basis of race, ethnicity, color, national origin, sex, sexual orientation, gender identity, veteran status, religion, disability, or any other characteristic protected by law or identified in the university's non‑discrimination policy. Harvard's equal employment opportunity policy and non‑discrimination policy help all community members participate fully in work and campus life free from harassment and discrimination.

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