Williston Financial Group (WFG) is the Portland, Oregon-based parent company of several national title insurance and settlement services providers, including WFG Lender Services and WFG National Title Insurance Company. One of only six national underwriters, WFG achieved a national footprint faster than any title insurance provider in history. The WFG family of companies offers full-service title insurance and settlement services for use in residential and commercial mortgage and real estate transactions nationwide. For more information, visit
Job Purpose:
The Executive Assistant provides support to the Divisional or Regional Manager and Escrow department by assisting with customer service and administrative duties related to escrow closings. May provide general support for a team, or partner with an escrow officer.
Essential Job Functions:
- Engage in WFG company culture that emphasizes engagement in our 4 Cs, quality of work and high performance.
- Acts as the point of contact among leadership and executives, employees and external partners.
- Answers non-routine correspondence and assembles highly confidential and sensitive information.
- Maintains filing systems and departmental forms.
- Coordinate complex scheduling and extensive calendar management.
- Perform administrative and office support, including communication with facilities, entering employee information on behalf of manager.
- Make Travel and accommodation arrangements for manager and staff as needed.
- Prepare and track expense reports for staff.
- Performs routine administrative duties to assist in the escrow process.
- Answers phones, greets customers, places calls and follows up on information needed for escrow closings.
- In smaller escrow/branch offices, may perform some receptionist duties.
- Duties may include: processing opening orders, initial file set up, post-closing follow up on assigned files.
- Special projects as assigned.
Knowledge, Skills and Abilities:
- Excellent communication skills – both written and verbal.
- Professional demeanor.
- Self-organizing and motivational skills.
- Ability to learn quickly, multi-task, and retain information specific to the business domain.
Basic Qualifications:
- High School diploma or equivalent.
- At least three years experience supporting leadership or executive level roles.
- Proficiency with MS Outlook, Word, Excel, PowerPoint.
Preferred Qualifications:
- Experience overseeing budgets and expenses.
- Experience developing internal processes and filing systems.
- Knowledge of title, escrow, and/or real estate services.
- Bachelor's Degree
Supervisory Responsibility:
This position has no supervisory responsibilities.
Work Environment:
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Physical Requirements/ADA:
No unusual physical requirements. Requires no heavy lifting, and nearly all work is performed in a comfortable indoor facility.
Routine deadlines; usually sufficient lead time; variance in work volume seasonal and predictable; priorities can be anticipated; some interruptions are present; travel or other inconveniences have advance notice; involves occasional exposure to demands and pressures from persons other than immediate supervisor.
Job frequently requires sitting, handling objects with hands.
Job occasionally requires standing, walking, reaching, talking, hearing, and lifting up to 10 lbs.
Vision requirements: Ability to see information in print and/or electronically.
Position Type/Expected Hours of Work:
Days and hours of full –time position are Monday through Friday, 8:00 a.m. to 5 p.m. Part-time positions may be considered.
Travel:
No travel is expected for this position.