Zensar Technologies is hiring: Senior Service Delivery Manager in Redwood City

$140,000.00/yr - $160,000.00/yr

Position Overview

Zensar Technologies, US is looking for a high caliber Infrastructure Architect cum Service Delivery Manager for our client based out in Redwood City, CA.

This job requires technical expertise to lead high complex Infrastructure cloud Project and also to manage stakeholders.

Location: Redwood City, CA

Role Type: Onsite, Fulltime/Contract

Key Responsibilities

• Client satisfaction.
• Lead client governance meetings (weekly, monthly, quarterly) and represent all delivery towers.
• Manage stakeholder communication, escalation management, and issue resolution.
• Work with offshore, nearshore, and onshore teams to ensure unified delivery.
• Transformation initiatives.
• Drive strategic initiatives (automation, roadmap).

Technical Expertise & Skills

• Enterprise architect with capability across Infra, Cloud and Networks.
• Core understanding of Security concepts.
• Ability to decode enterprise architecture for apps.
• Communication and people management skills.
• Extensive experience managing Complex Cloud Infrastructure project.
• Proficiency in enterprise architecture frameworks and modeling tools.

Preferred Skills & Certifications

• Background in Security with Okta, PIM/PAM, and Enterprise security.
• Strong experience in Enterprise apps architecture creation, modelling and deployment.
• Certifications (Preferred): TOGAF, ITIL, PMP, Cloud platform certifications (AWS Certified Solutions Architect, Azure Expert).

Job Details

• Seniority Level: Mid-Senior level
• Employment Type: Full-time
• Job Function: Consulting, Project Management, Information Technology
• Industries: IT Services and IT Consulting, Biotechnology Research, Pharmaceutical Manufacturing
• Benefits: Medical insurance, Vision insurance, 401(k), Pension plan, Disability insurance, Paid maternity leave

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