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CapstoneONE Search

Senior Supplier Quality Engineer

CapstoneONE Search, Stonecrest, Georgia, United States

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This range is provided by CapstoneONE Search. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range $115,000.00/yr - $135,000.00/yr

Additional compensation types Annual Bonus

Direct message the job poster from CapstoneONE Search

President-CapstoneONE Search & Polished/ 2X Founder/$2M annual Perm Producer 8x consecutive years We are representing a FORTUNE 500 manufacturing organization that is actively seeking an experienced Senior Supplier Quality Engineer to drive rapid resolution of customer issues. In this role, you’ll work closely with Service, Engineering, Manufacturing, Sourcing, and Product Management to uncover root causes, reduce warranty costs, and improve product reliability.

**** Position will require less than 15% travel. This is a 4 day week onsite position (Fridays work from home option). ****

What You’ll Do

Lead the Supplier Quality process:

Run meetings, refine procedures, and track actions that resolve customer complaints quickly and effectively.

Analyze customer feedback:

Collect and interpret service and warranty data to identify patterns and emerging concerns.

Investigate problems:

Use structured problem-solving tools to understand customer symptoms, obtain failed units, and perform root‑cause analysis.

Collaborate across teams:

Partner with Engineering, Manufacturing, Supplier Quality, and others to develop solutions and implement fixes.

Measure results:

Develop key performance indicators (KPIs) and work with Quality Analytics to build data models for early detection of product issues.

Report to leadership:

Provide regular updates on issues, metrics, and improvement initiatives.

What You Bring

Bachelor’s degree in Engineering or a related field.

7+ years in a design/manufacturing environment focused on customer quality, issue resolution, or product improvement.

Strong analytical and problem‑solving skills; Six Sigma Black Belt or ASQ certification preferred.

Excellent communication skills and the ability to influence stakeholders at all levels.

Experience with commercial/industrial refrigeration or air‑conditioning products is a plus.

Willingness to travel 30–50%. Position can be remote, with monthly travel to flagship site.

Seniority level

Seniority level Mid‑Senior level

Employment type

Employment type Full‑time

Job function

Job function Quality Assurance

Industries Manufacturing

Referrals increase your chances of interviewing at CapstoneONE Search by 2x

Inferred from the description for this job Medical insurance

Vision insurance

401(k)

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