Application Modernization SME (Columbus)

Product Specialist (Technical SME / Application Modernization) Client:

Our Direct Client Location:

Columbus, OH Position Overview The Product Specialist serves as the

technical subject matter expert (SME)

for one or more enterprise-level products within a technical development or execution environment. This role ensures the

availability, stability, and effective use

of assigned products by application teams and end users. The Product Specialist will collaborate closely with

Technical Architecture Specialists, System Specialists, Developers, Vendors, and Business Stakeholders

to support product implementations, enhancements, and modernization initiatives, including migration to newer platforms and versions. Key Responsibilities Act as the

technical SME

for an enterprise-wide system Lead and support

product and service implementations Provide direct technical expertise to executive-level applications, including systems with

national security implications Recommend functional and technical improvements to supported products Analyze the functional and technical impact of product planning decisions Develop and enforce

functional, usability, and quality standards Track and document product usage, volume, and performance metrics Participate in product design and architecture reviews Perform impact analysis for production fixes and enhancements Provide timely and accurate

product support

and issue resolution Deliver on-site support as required Accurately assess and assign

defect severity Contribute to training materials and technical documentation Maintain thorough documentation of all work Review system test strategies and validate detailed test scenarios Technical Background & Project Context RICS (Relationally Integrated Computer System): Application modernization initiative for the

Division of Oil & Gas Resources Management (DOGRM) . The current system uses a

Microsoft Access UI with a SQL Server backend (RBDMS)

and is being migrated to a

web-based Azure-hosted solution . RBDMS (Legacy System): Actively used legacy system requiring a

defined roadmap for sunset and migration , while maintaining operational continuity. Deliverables & Goals Evaluate, identify, and resolve

bi-directional synchronization issues

between RICS and RBDMS data structures Create a

roadmap to sunset active RBDMS functionality

used by DOGRM program areas Act as a

proxy Product Owner

with the RICS vendor by: Attending standups Defining features, user stories, and acceptance criteria in

Azure DevOps (ADO) Lead testing and validation of RICS enhancements in collaboration with business stakeholders Manage existing

OnBase taxonomy , including: Identifying new document groups Submitting new document types as required Preferred Skills & Experience Strong experience as a

Product Specialist or Technical SME Background in

application modernization

projects Experience with

SQL Server, Microsoft Access (legacy systems), and Azure Familiarity with

Azure DevOps (ADO)

for backlog and delivery management Experience working with

vendors and cross-functional teams Strong analytical, documentation, and communication skills Ability to bridge

technical and business requirements