Geode Health
Join as a
Revenue Cycle Team Lead
at
Geode Health .
Geode Health is a rapidly growing, national provider of outpatient mental health services. Our mission is to “Transform mental health by making it more accessible, affordable, and effective”.
Job Summary Reporting to the Revenue Cycle Manager, the RCM Team Lead manages all aspects of AR follow‑up and Patient Accounts while adhering to HIPAA compliance, privacy, and confidentiality standards. The role includes performing all functions associated with the Patient Accounts and AR Specialist roles in addition to the essential duties listed below.
Key Responsibilities
Complete all functions associated with the AR Specialist & Patient Account Specialist roles.
Monitor productivity of AR & PAR Specialists to ensure claims are worked timely and patient inquiries are handled within the specified timeframe.
Train new AR & PAR Specialists.
Assist with process creation and implementation.
Field questions from team and support.
Address and resolve account escalations.
Accountable for complex payers, aged claims, and special accounts receivable projects.
Adhere to government regulations, payer contracts and insurance guidelines when performing insurance follow‑up, resolving open accounts, and appealing claims.
Identify and report inefficiencies and opportunities that enhance revenue flow, decrease denials, and minimize write‑offs.
Maintain confidentiality of all patient information in accordance with HIPAA requirements.
Demonstrate flexibility to meet the needs of all internal and external customers, including changes to workflows, work volume and work schedules.
Other duties as assigned.
Qualifications
4 years’ experience dealing with insurance claim denials within a healthcare environment.
Deep understanding of healthcare billing practices and revenue cycle management processes.
Excellent communication and problem‑solving abilities.
Strong conflict‑resolution skills and ability to multi‑task while maintaining the highest level of quality in every patient interaction.
High school diploma or GED required.
Working Conditions
Standard office environment with occasional travel to corporate or office locations.
Potential exposure to stressful situations and emergency scenarios.
Physical Requirements
Ability to sit 3-4 hours at a time.
Fine finger coordination required for typing.
Ability to speak clearly so others can understand.
Ability to hear and understand others when speaking.
Ability to view computer screen monitor, small objects few feet away.
Benefits
Competitive compensation.
Flexible schedule.
In‑person and virtual patient visits.
Comprehensive administrative support (front office, accounting, finance, payroll, HR, etc.).
Professional development opportunities.
Clinical community, support, and leadership.
Medical, dental, and vision benefits.
Life insurance.
Short and long‑term disability.
Paid vacation and holidays.
Matching 401(k) plan.
State‑of‑the‑art technology.
Why work for Geode Health? At Geode Health, we focus every day on how to help patients across the United States get the best possible mental health care available. We provide unmatched support and resources to our providers so they can focus on delivering great care. Backed by KKR, a leading private equity firm, joining Geode Health puts you on the front‑end of a rapidly growing movement to increase access and improve outcomes for mental health patients and providers across the nation.
To learn more, visit www.geodehealth.com.
Equal Opportunity Employer Geode Health is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills, and experiences of our workforce.
Estimated Hourly Pay Range $26.00 – $28.00 per hour.
Seniority Level Mid‑Senior level.
Employment Type Full‑time.
Job Function Accounting/Auditing and Finance.
Industries Mental Health Care.
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Revenue Cycle Team Lead
at
Geode Health .
Geode Health is a rapidly growing, national provider of outpatient mental health services. Our mission is to “Transform mental health by making it more accessible, affordable, and effective”.
Job Summary Reporting to the Revenue Cycle Manager, the RCM Team Lead manages all aspects of AR follow‑up and Patient Accounts while adhering to HIPAA compliance, privacy, and confidentiality standards. The role includes performing all functions associated with the Patient Accounts and AR Specialist roles in addition to the essential duties listed below.
Key Responsibilities
Complete all functions associated with the AR Specialist & Patient Account Specialist roles.
Monitor productivity of AR & PAR Specialists to ensure claims are worked timely and patient inquiries are handled within the specified timeframe.
Train new AR & PAR Specialists.
Assist with process creation and implementation.
Field questions from team and support.
Address and resolve account escalations.
Accountable for complex payers, aged claims, and special accounts receivable projects.
Adhere to government regulations, payer contracts and insurance guidelines when performing insurance follow‑up, resolving open accounts, and appealing claims.
Identify and report inefficiencies and opportunities that enhance revenue flow, decrease denials, and minimize write‑offs.
Maintain confidentiality of all patient information in accordance with HIPAA requirements.
Demonstrate flexibility to meet the needs of all internal and external customers, including changes to workflows, work volume and work schedules.
Other duties as assigned.
Qualifications
4 years’ experience dealing with insurance claim denials within a healthcare environment.
Deep understanding of healthcare billing practices and revenue cycle management processes.
Excellent communication and problem‑solving abilities.
Strong conflict‑resolution skills and ability to multi‑task while maintaining the highest level of quality in every patient interaction.
High school diploma or GED required.
Working Conditions
Standard office environment with occasional travel to corporate or office locations.
Potential exposure to stressful situations and emergency scenarios.
Physical Requirements
Ability to sit 3-4 hours at a time.
Fine finger coordination required for typing.
Ability to speak clearly so others can understand.
Ability to hear and understand others when speaking.
Ability to view computer screen monitor, small objects few feet away.
Benefits
Competitive compensation.
Flexible schedule.
In‑person and virtual patient visits.
Comprehensive administrative support (front office, accounting, finance, payroll, HR, etc.).
Professional development opportunities.
Clinical community, support, and leadership.
Medical, dental, and vision benefits.
Life insurance.
Short and long‑term disability.
Paid vacation and holidays.
Matching 401(k) plan.
State‑of‑the‑art technology.
Why work for Geode Health? At Geode Health, we focus every day on how to help patients across the United States get the best possible mental health care available. We provide unmatched support and resources to our providers so they can focus on delivering great care. Backed by KKR, a leading private equity firm, joining Geode Health puts you on the front‑end of a rapidly growing movement to increase access and improve outcomes for mental health patients and providers across the nation.
To learn more, visit www.geodehealth.com.
Equal Opportunity Employer Geode Health is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills, and experiences of our workforce.
Estimated Hourly Pay Range $26.00 – $28.00 per hour.
Seniority Level Mid‑Senior level.
Employment Type Full‑time.
Job Function Accounting/Auditing and Finance.
Industries Mental Health Care.
#J-18808-Ljbffr