Greystar
Assistant Community Manager - Lathrop
Greystar, San Francisco, California, United States, 94199
Assistant Community Manager – Lathrop at Greystar
About Greystar
Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional‑quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $300 billion of real estate in more than 250 markets worldwide. Greystar is the largest operator of apartments in the United States, managing over 1,000,000 units worldwide. Job Description Summary
Supports and assists the Community Manager in overseeing and managing the financial and operational facets of the community by completing accounting and bookkeeping tasks, preparing monthly close‑out and financial reports, processing invoices for payment, collecting rent, fees, and other payments, completing bank deposits, dispositions, and account reconciliations, and using the property management software to record, track, and report on all financial workings of the community. Responsibilities
Completes the daily financial operations of the community by collecting and posting rent, fees, and other payments, preparing daily bank deposits and reconciling bank accounts, preparing financial reports, and processing invoices and payables. Operates the property management software (Yardi/OneSite) and ensures all required fields are entered correctly and backups are completed to maintain system integrity. Reviews resident files and accounting records to determine unpaid or late fees, communicates with residents regarding outstanding balances, implements delinquencies procedures, and enforces leases to maximize revenue. Reviews and submits invoices from vendors, contractors, and service providers, reconciles work performed or products purchased, obtains community manager approval, codes charges to appropriate chart of account codes, and manages communication between vendor/contractor, accounting, and the client/owner as needed. Follows the company’s eviction procedures by following proper notice requirements, evicting residents, and representing the community in court hearings and eviction proceedings. Processes resident move‑outs by reviewing lease terms and notice requirements, applying appropriate deposit and lease cancellation fees, and processing the disposition in accordance with established procedures and legal requirements. Promotes resident satisfaction and retention by responding to complaints, questions, and requests in a timely manner and taking appropriate action to resolve service issues. Act as the on‑site supervisor in the absence of the community manager by organizing and delegating daily work, coordinating maintenance and make‑ready tasks with the maintenance supervisor, and managing the operation of the community in compliance with company policies and procedures. Assists in managing the client/owner relationship by meeting with owners, conducting community tours, providing updates and information about the community’s performance, and responding to owner requests as needed. Physical Demands
Must be able to stand, walk, sit, bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas for extended periods. Must work inside and outside in all weather conditions. Must push, pull, lift, carry, or maneuver weights of up to 25 pounds independently and 50 pounds with assistance. Travel may be required to assist other properties as needed, attend training classes, business meetings, or other situations necessary for the accomplishment of daily responsibilities. Must work a flexible work schedule, including evening, weekend, and holiday call hours. Compensation
Hourly range: $28.00 – $30.00 (Lathrop) Additional Compensation
Corporate positions: Eligible for quarterly or annual bonus program based on individual and company performance. Onsite property positions: Eligible for weekly, monthly, and/or quarterly bonus programs. Benefits
Competitive medical, dental, vision, and disability & life insurance benefits. Generous paid time off: 15 days vacation, 4 personal days, 10 sick days, and 11 paid holidays for new hires, plus birthday off after 1 year of service. Onsite team members can receive onsite housing discount at Greystar‑managed communities subject to discount and unit availability. 6‑week paid sabbatical after 10 years of service (and every 5 years thereafter). 401(k) with company match up to 6% of pay after 6 months of service. Paid parental leave and fertility benefit reimbursement up to $10,000. Employee assistance program. Critical illness, accident, hospital indemnity, pet insurance, and legal plans. Charitable giving program and benefits. Benefits offered for full‑time employees. For union and prevailing wage roles, compensation and benefits may vary due to collective bargaining agreements or local governing authority. Important Notice
Greystar will never request your banking details or other sensitive personal information during the interview process. Greystar does not conduct any interviews via text or messaging, and all communication will come from official Greystar email addresses (@greystar.com). If you receive suspicious requests, please report them immediately to AskHR@greystar.com.
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Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional‑quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $300 billion of real estate in more than 250 markets worldwide. Greystar is the largest operator of apartments in the United States, managing over 1,000,000 units worldwide. Job Description Summary
Supports and assists the Community Manager in overseeing and managing the financial and operational facets of the community by completing accounting and bookkeeping tasks, preparing monthly close‑out and financial reports, processing invoices for payment, collecting rent, fees, and other payments, completing bank deposits, dispositions, and account reconciliations, and using the property management software to record, track, and report on all financial workings of the community. Responsibilities
Completes the daily financial operations of the community by collecting and posting rent, fees, and other payments, preparing daily bank deposits and reconciling bank accounts, preparing financial reports, and processing invoices and payables. Operates the property management software (Yardi/OneSite) and ensures all required fields are entered correctly and backups are completed to maintain system integrity. Reviews resident files and accounting records to determine unpaid or late fees, communicates with residents regarding outstanding balances, implements delinquencies procedures, and enforces leases to maximize revenue. Reviews and submits invoices from vendors, contractors, and service providers, reconciles work performed or products purchased, obtains community manager approval, codes charges to appropriate chart of account codes, and manages communication between vendor/contractor, accounting, and the client/owner as needed. Follows the company’s eviction procedures by following proper notice requirements, evicting residents, and representing the community in court hearings and eviction proceedings. Processes resident move‑outs by reviewing lease terms and notice requirements, applying appropriate deposit and lease cancellation fees, and processing the disposition in accordance with established procedures and legal requirements. Promotes resident satisfaction and retention by responding to complaints, questions, and requests in a timely manner and taking appropriate action to resolve service issues. Act as the on‑site supervisor in the absence of the community manager by organizing and delegating daily work, coordinating maintenance and make‑ready tasks with the maintenance supervisor, and managing the operation of the community in compliance with company policies and procedures. Assists in managing the client/owner relationship by meeting with owners, conducting community tours, providing updates and information about the community’s performance, and responding to owner requests as needed. Physical Demands
Must be able to stand, walk, sit, bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas for extended periods. Must work inside and outside in all weather conditions. Must push, pull, lift, carry, or maneuver weights of up to 25 pounds independently and 50 pounds with assistance. Travel may be required to assist other properties as needed, attend training classes, business meetings, or other situations necessary for the accomplishment of daily responsibilities. Must work a flexible work schedule, including evening, weekend, and holiday call hours. Compensation
Hourly range: $28.00 – $30.00 (Lathrop) Additional Compensation
Corporate positions: Eligible for quarterly or annual bonus program based on individual and company performance. Onsite property positions: Eligible for weekly, monthly, and/or quarterly bonus programs. Benefits
Competitive medical, dental, vision, and disability & life insurance benefits. Generous paid time off: 15 days vacation, 4 personal days, 10 sick days, and 11 paid holidays for new hires, plus birthday off after 1 year of service. Onsite team members can receive onsite housing discount at Greystar‑managed communities subject to discount and unit availability. 6‑week paid sabbatical after 10 years of service (and every 5 years thereafter). 401(k) with company match up to 6% of pay after 6 months of service. Paid parental leave and fertility benefit reimbursement up to $10,000. Employee assistance program. Critical illness, accident, hospital indemnity, pet insurance, and legal plans. Charitable giving program and benefits. Benefits offered for full‑time employees. For union and prevailing wage roles, compensation and benefits may vary due to collective bargaining agreements or local governing authority. Important Notice
Greystar will never request your banking details or other sensitive personal information during the interview process. Greystar does not conduct any interviews via text or messaging, and all communication will come from official Greystar email addresses (@greystar.com). If you receive suspicious requests, please report them immediately to AskHR@greystar.com.
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