Strategic Account Manager - Hospitality - Remote | WFH

We are seeking a Strategic Account Manager to join our dynamic team! In this role, you will be responsible for managing and nurturing relationships with existing clients, focusing on driving additional product sales and delivering outstanding service. You will work closely with a talented team to help our customers make the most of our comprehensive platform, offering tailored solutions that meet their specific needs. Your ability to build strong relationships, provide strategic direction, and identify growth opportunities will be key to your success in this position.This is an exciting opportunity for an experienced professional who thrives in a consultative sales environment and is passionate about delivering value to customers in the hospitality and travel industries.Key Responsibilities:Account Management: Oversee a portfolio of existing accounts, providing regular follow-up and support to ensure satisfaction and growth.Solution Selling: Develop compelling value propositions and use solution selling techniques to introduce additional products and services that benefit your clients.Sales Planning: Create and maintain a sales plan, identifying key products and customers to target for growth within your assigned accounts.Collaboration: Work closely with internal teams, including Sales, Customer Success, and Product, to ensure alignment in delivering solutions to customers.Client Relationship Building: Cultivate strong, long-term relationships with customers, earning their trust through personalized, effective solutions.Presentations & Product Demos: Deliver tailored presentations to showcase the value of our platform, addressing customer needs and demonstrating product benefits.Industry Knowledge: Stay current on industry trends and competitors, providing valuable insights to both customers and your team.Pipeline Management: Maintain an organized and accurate pipeline using Salesforce, ensuring that sales forecasts are up-to-date and aligned with company goals.Customer Success: Guide clients on best practices, leveraging your industry expertise to help them optimize their use of our products.What We’re Looking For:Experience: 3-5 years of experience in hospitality or consultative software sales, with a proven track record of meeting or exceeding sales quotas.Sales Skills: Strong experience in solution-based selling, with the ability to deliver compelling sales presentations and showcase product value.Industry Knowledge: Familiarity with the hospitality or travel industries, ideally in a software or technology sales role.Tech-Savvy: Comfort with using tools like Salesforce and MS Office; ability to quickly learn new software and technical details.Communication: Excellent communication skills, both written and verbal, with the ability to engage with clients in a professional and friendly manner.Team Player: Ability to collaborate effectively within a team environment while also being self-motivated to work independently.Travel: Willingness to travel as needed for meetings, conferences, and industry events.Organizational Skills: Strong organizational and time-management abilities, with a keen attention to detail.Perks and Benefits:Competitive Compensation: Enjoy a competitive salary along with performance-based incentives.Flexible Time Off: Benefit from unlimited PTO, allowing you to maintain a healthy work-life balance.Comprehensive Benefits: Access to medical, dental, and vision insurance, short- and long-term disability coverage, 401k with a 4% match, life insurance, and more.Parental Leave: Paid parental leave to support you and your family.Transit Benefits: Pre-tax transit benefits to help with commuting costs.Inclusive Culture: Be part of a diverse and inclusive team that values different perspectives and fosters a sense of belonging.We are an Equal Opportunity Employer and are committed to building a diverse and inclusive team. All applicants are considered for employment without regard to race, ethnicity, gender, sexual orientation, age, or any other status protected by law.- #

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