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On Lok

Security Officer

On Lok, San Jose

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Security Officer

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Job Overview

On Lok PACE is a non‑profit healthcare organization that provides in‑home care services and transportation for seniors. This in‑house security position protects participants and staff by enforcing security policies.

Position Summary

The Security Officer is a uniformed position responsible for maintaining a safe and secure environment for participants and employees. Under the direction of the Security Supervisor, the officer will be posted at the front desk monitoring visitors, staff, participants, and unauthorized entrants, and will patrol the interior and exterior of the center to detect and address potential security concerns.

Responsibilities

  • Act lawfully in direct defense of life or property per policy and procedure.
  • Inspect all areas for safety and fire hazard; file reports on safety precautions.
  • Monitor alarm systems and closed circuit cameras.
  • Observe for signs of crime or disorder and investigate disturbances.
  • Conduct security patrols of building perimeter and investigate suspicious activity.
  • Take accurate notes of unusual occurrences.
  • Report and evaluate incidents and determine course of action.
  • Interact with law enforcement if needed.
  • Report and track all incidents by recording observations, information, occurrence, and surveillance activities, and interviewing witnesses.
  • Assist with access controls: point‑of‑entry control systems.

Qualifications

  • Minimum three years of security experience; college degree preferred.
  • Valid BSIS Security Guard Card with 40‑hour training certificate.
  • Training or experience in security customer service in a health environment.
  • Knowledge of generally accepted safety/security protocol and procedures.
  • Ability to work within the framework of a multidisciplinary team.
  • Flexibility, creativity, assertiveness, and strong communication skills with diverse employees.
  • Ability to multitask and possess strong organization, verbal, and written communication skills.
  • Skilled in using Microsoft Office and database access systems.
  • Ability to write complete, detailed, and accurate reports.
  • Must be able to be on‑call and work overtime.
  • Must be able to travel to various work‑site locations on demand.

Benefits

  • Medical, Dental, and Vision coverage
  • Retirement Savings Plan 403(b) and Term Life/AD&D Insurance
  • Flexible Spending Account, Commuter Checks, MLA scholarships, Employee Assistance Program (EAP)
  • Pet Insurance and additional discounts
  • Holidays (10 per year), vacation time, sick leave, and long‑term disability insurance

Compensation

Salary: $21.00 - $28.00 per hour.

Equal Employment Opportunity Statement

Pursuant to the San Francisco Fair Chance Ordinance, and state and federal laws (including federal PACE requirements at 42 CFR 460.64(a); 460.68(a)), we will consider for employment qualified applicants with arrest and conviction records. On Lok is an equal opportunity employer committed to a diverse and inclusive workforce. All applicants will receive consideration for employment without regard to sex (including pregnancy), race, religion, color, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, disability, medical condition, genetic information, marital status, age, military or veteran status, or any other legally protected status. If you require reasonable accommodation to participate in the job application or interview process, to perform essential job functions and/or to receive other terms, privileges or benefits of employment please contact Recruitment ( ).

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