Mammoth Holdings
General Manager – Mammoth Holdings
Each of our sites is a unique representation of the service that we love providing to customers, and the culture that drives us to do so each day. As a General Manager, you’ll get an opportunity to build and develop the teams that we're known for at Mammoth Holdings. You’ll oversee operations at a site level, ensuring everything runs smoothly, from managing team performance, maintaining our top‑of‑the‑line car washes, and delivering a stellar customer experience.
Responsibilities
You’ll work closely with your regional Director of Operations to implement local sales strategies (through both design and training), optimize site performance, and ensure your team is delivering on our commitment to quality service.
Lead site operations, manage team performance, maintain site condition, and drive a culture of sales‑driven service.
Oversee damage claims, procurement of site supplies, and any operational challenges.
Collaborate with technical support teams and contracted services to meet operational goals.
Represent the company as an ambassador in the community, participating in local outreach and marketing efforts.
Participate in the lucrative bonus program, earning up to six figures annually.
Carry out all other duties and tasks as assigned by the supervisor/manager to meet business needs.
Qualifications
Have a proven ability to lead operations, preferably in a high‑volume, customer‑focused service environment.
Share our commitment to a sales‑driven culture, and have previously led and trained teams to promote sales initiatives through superb customer service.
Have a talent for optimizing team performance, coaching and developing team members to achieve their best.
Understand how to engage in sales and marketing strategies to drive customer growth and improve a site's online reputation.
Are skilled at adapting quickly to changing business needs, including flexing labor during peak times.
Have excellent communication skills and can lead cross‑functional teams (including contracted services and technical support) to work collaboratively toward operational goals.
Are experienced in managing and resolving damage claims, overseeing procurement of site supplies, and maintaining high standards for site condition.
Have a leadership philosophy that emphasizes empowering team members, rather than micromanaging responsibilities.
Are passionate about community engagement and representing the company in local outreach and marketing efforts.
Are driven to maintain a high standard of customer service and have a track record of building and leading strong, cohesive teams.
Will perform all other duties and tasks as assigned by the supervisor/manager to meet business needs.
Experience Highlights (If you were here last month)
Collaborated with your team to ensure supplies and parts were properly managed and replenished.
Flexed labor schedules dynamically to accommodate periods of high demand, optimizing site performance.
Worked closely with technical support teams to address and resolve operational challenges.
Played a key role in recruiting new team members, ensuring the site was fully staffed with top talent.
Led initiatives to improve the site's online reputation by encouraging positive Google reviews and engaging with customers.
Represented the company at local events, fostering community relationships and driving brand awareness.
Managed and resolved damage claims, ensuring swift and fair resolutions.
Implemented targeted sales and marketing strategies, increasing local customer traffic and growing membership.
Maintained a site that was consistently in “show‑ready” condition, ensuring every customer’s experience was exceptional.
Location and Hours This is a full‑time role, reporting directly to the Director of Operations. The hours may vary based on operational needs and will require flexibility to accommodate peak business times.
Salary Base salary $55,000–$65,000 plus bonus.
Even if you’re missing some of the requirements or are not a 100% match, you should apply! We value diverse backgrounds and well‑rounded experiences; that’s what makes our company shine.
#J-18808-Ljbffr
Responsibilities
You’ll work closely with your regional Director of Operations to implement local sales strategies (through both design and training), optimize site performance, and ensure your team is delivering on our commitment to quality service.
Lead site operations, manage team performance, maintain site condition, and drive a culture of sales‑driven service.
Oversee damage claims, procurement of site supplies, and any operational challenges.
Collaborate with technical support teams and contracted services to meet operational goals.
Represent the company as an ambassador in the community, participating in local outreach and marketing efforts.
Participate in the lucrative bonus program, earning up to six figures annually.
Carry out all other duties and tasks as assigned by the supervisor/manager to meet business needs.
Qualifications
Have a proven ability to lead operations, preferably in a high‑volume, customer‑focused service environment.
Share our commitment to a sales‑driven culture, and have previously led and trained teams to promote sales initiatives through superb customer service.
Have a talent for optimizing team performance, coaching and developing team members to achieve their best.
Understand how to engage in sales and marketing strategies to drive customer growth and improve a site's online reputation.
Are skilled at adapting quickly to changing business needs, including flexing labor during peak times.
Have excellent communication skills and can lead cross‑functional teams (including contracted services and technical support) to work collaboratively toward operational goals.
Are experienced in managing and resolving damage claims, overseeing procurement of site supplies, and maintaining high standards for site condition.
Have a leadership philosophy that emphasizes empowering team members, rather than micromanaging responsibilities.
Are passionate about community engagement and representing the company in local outreach and marketing efforts.
Are driven to maintain a high standard of customer service and have a track record of building and leading strong, cohesive teams.
Will perform all other duties and tasks as assigned by the supervisor/manager to meet business needs.
Experience Highlights (If you were here last month)
Collaborated with your team to ensure supplies and parts were properly managed and replenished.
Flexed labor schedules dynamically to accommodate periods of high demand, optimizing site performance.
Worked closely with technical support teams to address and resolve operational challenges.
Played a key role in recruiting new team members, ensuring the site was fully staffed with top talent.
Led initiatives to improve the site's online reputation by encouraging positive Google reviews and engaging with customers.
Represented the company at local events, fostering community relationships and driving brand awareness.
Managed and resolved damage claims, ensuring swift and fair resolutions.
Implemented targeted sales and marketing strategies, increasing local customer traffic and growing membership.
Maintained a site that was consistently in “show‑ready” condition, ensuring every customer’s experience was exceptional.
Location and Hours This is a full‑time role, reporting directly to the Director of Operations. The hours may vary based on operational needs and will require flexibility to accommodate peak business times.
Salary Base salary $55,000–$65,000 plus bonus.
Even if you’re missing some of the requirements or are not a 100% match, you should apply! We value diverse backgrounds and well‑rounded experiences; that’s what makes our company shine.
#J-18808-Ljbffr