WSFSSH, Inc.
Base Pay Range
$75,000.00/yr - $85,000.00/yr
About Us The West Side Federation for Senior and Supportive Housing, Inc. (WSFSSH) is a community-based organization responding to the need for low-cost housing. Our mission is to provide safe, affordable housing with supportive services within a residential setting that enhances the independence and dignity of each person. WSFSSH develops, manages, and provides social services in housing for low‑income persons, especially those who are older, who have experienced homelessness and who live with mental illness.
Job Summary Under the supervision of the Managing Director of Congregate Care, the Program Director will partner with the Social Services team to develop policies, procedures and programs within the site as well as the larger WSFSSH Community. This position is responsible for the operations of the building, staff supervision, operation of the program within the budget, facility maintenance, and compliance. The role ensures that all residents and staff are treated with respect and dignity.
Schedule Full‑time, 5 days a week on‑site with on‑call responsibilities. Monday‑Friday, 9am‑5pm (35 hours).
Job Duties & Responsibilities Responsibilities include but are not limited to:
Building Management
Maintain relationships with block association(s) and other community groups
Manage referrals for intake and admissions for vacant units in compliance with eligibility criteria, fair housing and required documentation
Serve as liaison with and ensure compliance to requirements of regulatory bodies including NY State Department of Health (DOH), NYC Dept. of Health and Mental Hygiene (DOHMH), NYC Dept. of Buildings (DOB), and NYC Fire Department (FDNY)
Ensure building operation continuity. Implement and/or supervise ordering, repairs, and maintenance
Collect rent/program fees and address any arrears
Administer the annual income certification and program agreement renewals
Conduct bi‑annual inspections
Supervision
Partner with WSFSSH HR Department in recruiting, hiring, and training staff for the residence
Provide ongoing supervision and evaluation of staff performance and work closely with the Clinical Coordinator to supervise the social services team
Manage staffing schedule to adequately service participants and meet all applicable contract and regulatory requirements
Collaborate with the accounting office to monitor budgets, spending and on‑site financial record‑keeping
With Managing Directors, develop, review and revise policies and procedures; implement emergency procedures as necessary
Services to Residents
Manage intake and referrals to vacant units in compliance with fair housing, marketing, referral programs including CAPS
Establish effective 1:1 relationships with residents
Meet regularly with participants in groups and individually
Ensure residents receive adequate and appropriate case management, personal care aide and recreation/activity services in compliance with DOH regulations
Work with the Food Services Director to oversee the 7‑day/week meal program and ensure compliance with nutrition standards, participant satisfaction, appealing presentation, and timeliness
Respond to grievances, crisis interventions and onsite emergencies, ensuring all notifications, documentation and reports are submitted timely
Monitor common spaces and maintain cleanliness, ensuring timely repairs and painting as needed
Coordinate planning and evaluation of the residence’s goals and programs
Protect resident rights and meet or exceed NYS DOH and NYC DOHMH standards
Planning and Development
Collaborate with the team to establish and maintain a high level of care and respect and communication with residential participants
Assist in developing a long‑range plan to assure the financial stability of the facility
Work cooperatively with other staff members
Share information about participant progress, needs and problems with appropriate staff
Attend training sessions and conferences as required for job skill enhancement
Submit all required reports in a complete and timely manner
Assist with other duties as directed
Required Knowledge, Skills & Abilities
Experience working with populations served, including older adults with mental illness, chronic medical conditions and/or experience with homelessness
Proven management skills
Experience with RealPage, Yardi or similar property management software (a plus)
Ability to work well under pressure, including emergency and crisis situations, and be flexible with work schedule when necessary
Able to work with staff and participants in a multi‑cultural environment
Preferred: bilingual English/Spanish
Ability to speak, read, write English (as required by DSS regulation 487.9.13)
Education, Experience, Credentials
4‑year degree, preferably in Social Work or a related field, with at least one year of supervisory experience; Master’s degree is a plus
Applicant must be approved by the NYS DOH
Physical Requirements
Prolonged periods sitting at a desk and working on a computer
Must be able to lift or push up to 10 pounds at a time
Travel to different WSFSSH sites as needed
Benefits Overview Westside Federation of Senior & Supportive Housing offers full‑time employees a comprehensive choice of benefits that include Medical, Dental, Vision, 403(b) retirement savings, Flexible Spending Accounts (FSA), Life & Disability, Short‑term and Long‑term Disability, Employee Assistance Program (EAP), commuter benefits and more. Voluntary benefit options and time off include 11‑12 paid Federal Holidays, accrued vacation and sick time.
EEO Policy or Statement WSFSSH is an Equal Employment Opportunity Employer (EEO); employment is based upon employees ’ qualifications without discrimination, on the basis of race, creed, color, national origin, religion, sex, age, disability, marital status, sexual orientation, military status, citizenship status, genetic predisposition or carrier status, or any other protected characteristic as established by law.
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About Us The West Side Federation for Senior and Supportive Housing, Inc. (WSFSSH) is a community-based organization responding to the need for low-cost housing. Our mission is to provide safe, affordable housing with supportive services within a residential setting that enhances the independence and dignity of each person. WSFSSH develops, manages, and provides social services in housing for low‑income persons, especially those who are older, who have experienced homelessness and who live with mental illness.
Job Summary Under the supervision of the Managing Director of Congregate Care, the Program Director will partner with the Social Services team to develop policies, procedures and programs within the site as well as the larger WSFSSH Community. This position is responsible for the operations of the building, staff supervision, operation of the program within the budget, facility maintenance, and compliance. The role ensures that all residents and staff are treated with respect and dignity.
Schedule Full‑time, 5 days a week on‑site with on‑call responsibilities. Monday‑Friday, 9am‑5pm (35 hours).
Job Duties & Responsibilities Responsibilities include but are not limited to:
Building Management
Maintain relationships with block association(s) and other community groups
Manage referrals for intake and admissions for vacant units in compliance with eligibility criteria, fair housing and required documentation
Serve as liaison with and ensure compliance to requirements of regulatory bodies including NY State Department of Health (DOH), NYC Dept. of Health and Mental Hygiene (DOHMH), NYC Dept. of Buildings (DOB), and NYC Fire Department (FDNY)
Ensure building operation continuity. Implement and/or supervise ordering, repairs, and maintenance
Collect rent/program fees and address any arrears
Administer the annual income certification and program agreement renewals
Conduct bi‑annual inspections
Supervision
Partner with WSFSSH HR Department in recruiting, hiring, and training staff for the residence
Provide ongoing supervision and evaluation of staff performance and work closely with the Clinical Coordinator to supervise the social services team
Manage staffing schedule to adequately service participants and meet all applicable contract and regulatory requirements
Collaborate with the accounting office to monitor budgets, spending and on‑site financial record‑keeping
With Managing Directors, develop, review and revise policies and procedures; implement emergency procedures as necessary
Services to Residents
Manage intake and referrals to vacant units in compliance with fair housing, marketing, referral programs including CAPS
Establish effective 1:1 relationships with residents
Meet regularly with participants in groups and individually
Ensure residents receive adequate and appropriate case management, personal care aide and recreation/activity services in compliance with DOH regulations
Work with the Food Services Director to oversee the 7‑day/week meal program and ensure compliance with nutrition standards, participant satisfaction, appealing presentation, and timeliness
Respond to grievances, crisis interventions and onsite emergencies, ensuring all notifications, documentation and reports are submitted timely
Monitor common spaces and maintain cleanliness, ensuring timely repairs and painting as needed
Coordinate planning and evaluation of the residence’s goals and programs
Protect resident rights and meet or exceed NYS DOH and NYC DOHMH standards
Planning and Development
Collaborate with the team to establish and maintain a high level of care and respect and communication with residential participants
Assist in developing a long‑range plan to assure the financial stability of the facility
Work cooperatively with other staff members
Share information about participant progress, needs and problems with appropriate staff
Attend training sessions and conferences as required for job skill enhancement
Submit all required reports in a complete and timely manner
Assist with other duties as directed
Required Knowledge, Skills & Abilities
Experience working with populations served, including older adults with mental illness, chronic medical conditions and/or experience with homelessness
Proven management skills
Experience with RealPage, Yardi or similar property management software (a plus)
Ability to work well under pressure, including emergency and crisis situations, and be flexible with work schedule when necessary
Able to work with staff and participants in a multi‑cultural environment
Preferred: bilingual English/Spanish
Ability to speak, read, write English (as required by DSS regulation 487.9.13)
Education, Experience, Credentials
4‑year degree, preferably in Social Work or a related field, with at least one year of supervisory experience; Master’s degree is a plus
Applicant must be approved by the NYS DOH
Physical Requirements
Prolonged periods sitting at a desk and working on a computer
Must be able to lift or push up to 10 pounds at a time
Travel to different WSFSSH sites as needed
Benefits Overview Westside Federation of Senior & Supportive Housing offers full‑time employees a comprehensive choice of benefits that include Medical, Dental, Vision, 403(b) retirement savings, Flexible Spending Accounts (FSA), Life & Disability, Short‑term and Long‑term Disability, Employee Assistance Program (EAP), commuter benefits and more. Voluntary benefit options and time off include 11‑12 paid Federal Holidays, accrued vacation and sick time.
EEO Policy or Statement WSFSSH is an Equal Employment Opportunity Employer (EEO); employment is based upon employees ’ qualifications without discrimination, on the basis of race, creed, color, national origin, religion, sex, age, disability, marital status, sexual orientation, military status, citizenship status, genetic predisposition or carrier status, or any other protected characteristic as established by law.
#J-18808-Ljbffr