Groma Advisor, LLC
About the Role
Groma is using technology to make real estate work better for everyone. Our AI‑powered platform makes small properties perform better than ever before, while making it easier for everyone, from institutional investors to the residents in our buildings, to participate in ownership. Visit groma.com to learn more.
Our Home Improvement team plays a vital role in ensuring a quality living experience for all of our residents. Our specialists work closely with Groma’s own property management team to schedule and perform maintenance visits for our properties, ensure quality communication using our technology, and expand their knowledge and skill sets. The ideal candidate has experience in maintenance or handyman services, an eye for detail, a willingness to report any property issues, and a strong commitment to upholding the highest standards for Groma properties.
Responsibilities
Schedule:
Specialists will work Monday - Friday beginning at 9:00 am at their first property assignment and continue in the field until 5:00 pm with a 30‑minute lunch break taken at their discretion.
Maintenance Requests:
Fulfill resident maintenance requests, often in their apartment with them present. Perform diagnostics, repairs and ensure the apartment is left clean and present.
Brand Standards:
Ensure that all Groma brand cleanliness and safety standards are consistently met at each property.
Reporting:
Complete detailed reporting of maintenance tasks as they are completed and communicate needs to the property management team via Slack channels.
Equipment and Supplies:
Maintain and upkeep all maintenance equipment, supplies, and products.
Customer Service:
Interact with residents professionally and patiently, addressing reasonable requests and complaints.
Emergency On‑Call Coverage:
Participate in the property operations emergency on‑call rotation.
Skills and Qualifications
Minimum two years experience in residential property maintenance
Strong knowledge of appliance diagnostics and repairs
Proficient in English (written and spoken)
Strong attention to detail and ability to follow instructions
Ability to work independently and efficiently
Candidates need to be able to stand, walk, and/or sit for extended periods of time and bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
Candidates must be able to work inside and outside in all weather conditions (rain, snow, heat, hail, wind, sleet).
Must be comfortable driving around Boston (a vehicle will be provided)
Basic computer skills, including the ability to navigate project management tools
About our Culture At Groma, we’re looking to build something big and are on a fast growth trajectory. While a healthy work‑life balance is important to our team, we want to be upfront that there may be times when we expect commitments outside of the standard 9‑5. We strive to respect individuals and their needs while also acknowledging the reality that we have a small team that is trying to accomplish some very ambitious goals in a short time period.
We are also focused on maintaining our dynamic in‑office culture at Groma’s headquarters in beautiful downtown Boston, Massachusetts. We believe that in‑person collaboration and spontaneous interpersonal interaction is critical to the company’s success at this stage. Also, our office is great. We own the whole building and have made it very much our own space. We’ve got a gym, shower/locker rooms, a game room, a rooftop garden, and all the normal stuff to make an office a comfortable work environment and a fun place to be. We understand that everyone will need flexibility from time to time, but want to be transparent with this expectation.
We have an ever‑evolving list of values and conventions that guide how we operate as a company, but here are some of our core ones:
We approach our work with pragmatic idealism that enables us to focus on our desire to make the world a better place in ways big and small while also being open to intelligent compromises that accelerate us on our path to serve our broader societal goals.
Our whole team believes strongly that the challenges we are trying to solve require effective teams, not individual heroes.
We have complex conversations well. We sit at the intersection of housing and blockchain policy, both nuanced topics with real‑world impacts. We pride ourselves on being thoughtful, seeking the best solutions to real‑world challenges, and implementing them effectively in the real world.
Benefits
Tool replacement (if broken on the job)
High‑quality health and dental insurance plans
Fully covered commuter passes for bus, subway, boat, or commuter rail
Competitive paid time off policy
Competitive compensation package
13 official company holidays
1 floating holiday: We recognize that there are lots of holidays that are meaningful to different people in different ways, and we want to celebrate that by enabling team members to have the time/space to commemorate those days however is appropriate and using it as an opportunity - if they’d like to - to share the meaning of that day with the broader team
Equal Employment Opportunity As set forth in Groma’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.
If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:
A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service‑connected disability.
A "recently separated veteran" means any veteran during the three‑year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.
An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.
An "armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.
Disability Information We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.
Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.
How do you know if you have a disability?
A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:
Alcohol or other substance use disorder (not currently using drugs illegally)
Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
Blind or low vision
Cancer (past or present)
Cardiovascular or heart disease
Celiac disease
Cerebral palsy
Deaf or serious difficulty hearing
Diabetes
Disfigurement, for example, disfigurement caused by burns, wounds, accidents or congenital disorders
Epilepsy or other seizure disorder
Gastrointestinal disorders, for example, Crohn's disease, irritable bowel syndrome
Intellectual or developmental disability
Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
Missing limbs or partially missing limbs
Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
Neurodivergence, for example, attention‑deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
Partial or complete paralysis (any cause)
Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
Short stature (dwarfism)
Traumatic brain injury
To pursue this opportunity, please submit your resume and cover letter.
#J-18808-Ljbffr
Our Home Improvement team plays a vital role in ensuring a quality living experience for all of our residents. Our specialists work closely with Groma’s own property management team to schedule and perform maintenance visits for our properties, ensure quality communication using our technology, and expand their knowledge and skill sets. The ideal candidate has experience in maintenance or handyman services, an eye for detail, a willingness to report any property issues, and a strong commitment to upholding the highest standards for Groma properties.
Responsibilities
Schedule:
Specialists will work Monday - Friday beginning at 9:00 am at their first property assignment and continue in the field until 5:00 pm with a 30‑minute lunch break taken at their discretion.
Maintenance Requests:
Fulfill resident maintenance requests, often in their apartment with them present. Perform diagnostics, repairs and ensure the apartment is left clean and present.
Brand Standards:
Ensure that all Groma brand cleanliness and safety standards are consistently met at each property.
Reporting:
Complete detailed reporting of maintenance tasks as they are completed and communicate needs to the property management team via Slack channels.
Equipment and Supplies:
Maintain and upkeep all maintenance equipment, supplies, and products.
Customer Service:
Interact with residents professionally and patiently, addressing reasonable requests and complaints.
Emergency On‑Call Coverage:
Participate in the property operations emergency on‑call rotation.
Skills and Qualifications
Minimum two years experience in residential property maintenance
Strong knowledge of appliance diagnostics and repairs
Proficient in English (written and spoken)
Strong attention to detail and ability to follow instructions
Ability to work independently and efficiently
Candidates need to be able to stand, walk, and/or sit for extended periods of time and bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
Candidates must be able to work inside and outside in all weather conditions (rain, snow, heat, hail, wind, sleet).
Must be comfortable driving around Boston (a vehicle will be provided)
Basic computer skills, including the ability to navigate project management tools
About our Culture At Groma, we’re looking to build something big and are on a fast growth trajectory. While a healthy work‑life balance is important to our team, we want to be upfront that there may be times when we expect commitments outside of the standard 9‑5. We strive to respect individuals and their needs while also acknowledging the reality that we have a small team that is trying to accomplish some very ambitious goals in a short time period.
We are also focused on maintaining our dynamic in‑office culture at Groma’s headquarters in beautiful downtown Boston, Massachusetts. We believe that in‑person collaboration and spontaneous interpersonal interaction is critical to the company’s success at this stage. Also, our office is great. We own the whole building and have made it very much our own space. We’ve got a gym, shower/locker rooms, a game room, a rooftop garden, and all the normal stuff to make an office a comfortable work environment and a fun place to be. We understand that everyone will need flexibility from time to time, but want to be transparent with this expectation.
We have an ever‑evolving list of values and conventions that guide how we operate as a company, but here are some of our core ones:
We approach our work with pragmatic idealism that enables us to focus on our desire to make the world a better place in ways big and small while also being open to intelligent compromises that accelerate us on our path to serve our broader societal goals.
Our whole team believes strongly that the challenges we are trying to solve require effective teams, not individual heroes.
We have complex conversations well. We sit at the intersection of housing and blockchain policy, both nuanced topics with real‑world impacts. We pride ourselves on being thoughtful, seeking the best solutions to real‑world challenges, and implementing them effectively in the real world.
Benefits
Tool replacement (if broken on the job)
High‑quality health and dental insurance plans
Fully covered commuter passes for bus, subway, boat, or commuter rail
Competitive paid time off policy
Competitive compensation package
13 official company holidays
1 floating holiday: We recognize that there are lots of holidays that are meaningful to different people in different ways, and we want to celebrate that by enabling team members to have the time/space to commemorate those days however is appropriate and using it as an opportunity - if they’d like to - to share the meaning of that day with the broader team
Equal Employment Opportunity As set forth in Groma’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.
If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:
A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service‑connected disability.
A "recently separated veteran" means any veteran during the three‑year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.
An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.
An "armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.
Disability Information We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.
Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.
How do you know if you have a disability?
A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:
Alcohol or other substance use disorder (not currently using drugs illegally)
Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
Blind or low vision
Cancer (past or present)
Cardiovascular or heart disease
Celiac disease
Cerebral palsy
Deaf or serious difficulty hearing
Diabetes
Disfigurement, for example, disfigurement caused by burns, wounds, accidents or congenital disorders
Epilepsy or other seizure disorder
Gastrointestinal disorders, for example, Crohn's disease, irritable bowel syndrome
Intellectual or developmental disability
Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
Missing limbs or partially missing limbs
Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
Neurodivergence, for example, attention‑deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
Partial or complete paralysis (any cause)
Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
Short stature (dwarfism)
Traumatic brain injury
To pursue this opportunity, please submit your resume and cover letter.
#J-18808-Ljbffr