Keck Medicine of USC
Director-Quality and Performance Improvement
Keck Medicine of USC, Arcadia, California, United States, 91006
Director – Quality and Performance Improvement
The Manager of Performance Improvement is responsible for supporting the design and implementation of evidence‑based clinical processes with high reliability throughout Methodist Hospital. The Manager oversees the department’s use of clinical databases and healthcare analytics to provide data support for clinical improvement initiatives, manages departmental requests for clinical data, and coordinates resources to ensure meaningful, reliable information is collected, analyzed, and reported in a transparent manner to identify improvement opportunities. The position also oversees data collection and reporting of internal and external quality metrics, including pay‑for‑performance initiatives, and champions high‑reliability concepts to achieve strategic goals. This role manages data coordinators, peer review staff, and infection control personnel.
Essential Job Functions and Core Responsibilities
Leads continuous process improvement projects at Methodist Hospital that align with strategic initiatives to improve healthcare value, quality, operational, financial and clinical outcomes.
Serves as an internal consultant to management, staff and physicians on process improvement, organizational development, change management, performance monitoring, statistical analyses and communication.
Applies process improvement methodologies such as lean, evidence‑based programs and national/state initiatives supporting best practices.
Designs, facilitates and provides technical expertise for teams working on major, complex performance improvement initiatives.
Acts as a change agent promoting a process‑improvement culture throughout the organization.
Ensures house‑wide performance of infection control standards, protecting staff, patients and others; supports Infection Control Practitioners in running a reliable, organization‑wide program.
Supports peer review functions by implementing technologies, providing clinical/technology personnel, managing the Peer Review Committee agenda, and engaging medical staff in focused reviews.
Communicates and reports metrics in a standardized, concise, and understandable manner to varied stakeholders.
Job Requirements Education
Minimum: Bachelor’s Degree
Preferred: Master’s Degree
Work Experience
Minimum: 5 years of demonstrated experience in quality/process improvement and data management.
Minimum: 3 years of overseeing process improvement experience, preferably in a similar role.
Preferred: Experience in healthcare.
Preferred: Prior experience applying leadership skills and streamlining complex processes, demonstrated by successful project goal achievement and sustainment of multiple projects in a healthcare organization.
Licenses and Certifications
Minimum: Current California Registered Nurse license.
Preferred: Certified Associate in Project Management.
Preferred: Accredited Certification in Lean Healthcare and/or Six Sigma Black Belt CPHQ.
Pay Transparency The annual salary range for this position is $148,296 – $222,444. When extending an offer, the organization considers factors such as the scope and responsibilities of the position, the candidate’s work experience, and other relevant criteria.
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Essential Job Functions and Core Responsibilities
Leads continuous process improvement projects at Methodist Hospital that align with strategic initiatives to improve healthcare value, quality, operational, financial and clinical outcomes.
Serves as an internal consultant to management, staff and physicians on process improvement, organizational development, change management, performance monitoring, statistical analyses and communication.
Applies process improvement methodologies such as lean, evidence‑based programs and national/state initiatives supporting best practices.
Designs, facilitates and provides technical expertise for teams working on major, complex performance improvement initiatives.
Acts as a change agent promoting a process‑improvement culture throughout the organization.
Ensures house‑wide performance of infection control standards, protecting staff, patients and others; supports Infection Control Practitioners in running a reliable, organization‑wide program.
Supports peer review functions by implementing technologies, providing clinical/technology personnel, managing the Peer Review Committee agenda, and engaging medical staff in focused reviews.
Communicates and reports metrics in a standardized, concise, and understandable manner to varied stakeholders.
Job Requirements Education
Minimum: Bachelor’s Degree
Preferred: Master’s Degree
Work Experience
Minimum: 5 years of demonstrated experience in quality/process improvement and data management.
Minimum: 3 years of overseeing process improvement experience, preferably in a similar role.
Preferred: Experience in healthcare.
Preferred: Prior experience applying leadership skills and streamlining complex processes, demonstrated by successful project goal achievement and sustainment of multiple projects in a healthcare organization.
Licenses and Certifications
Minimum: Current California Registered Nurse license.
Preferred: Certified Associate in Project Management.
Preferred: Accredited Certification in Lean Healthcare and/or Six Sigma Black Belt CPHQ.
Pay Transparency The annual salary range for this position is $148,296 – $222,444. When extending an offer, the organization considers factors such as the scope and responsibilities of the position, the candidate’s work experience, and other relevant criteria.
#J-18808-Ljbffr