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San Andreas Regional Center

Community Resource Manager, Unit I

San Andreas Regional Center, San Jose, California, United States, 95199

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Community Resource Manager, Unit I

– San Andreas Regional Center

Join San Andreas Regional Center – Where Every Role Matters.

San Andreas Regional Center (SARC) is one of 21 regional centers in California, funded by the State and rooted in the values of the Lanterman Act. As a community-based nonprofit, we are dedicated to supporting individuals with developmental disabilities in living full, independent, and inclusive lives.

Job Summary Under the direction of the Associate Director of Community Services, orients, trains, supervises, and evaluates resource development staff and secretary, including the Rate Implementation/Health & Safety Specialist. Coordinates resource development activities with other program staff; ensures resource development activities are effectively implemented in a manner consistent with client needs, laws, regulations, and San Andreas Regional Center policies and procedures.

Essential Job Functions Agency Mission and Goals

Implement the Agency’s strategic short- and long-term goals, and statement of mission.

Communicate the Agency mission and goals to staff, vendors and community partners.

Develop and maintain resources for services.

Ensure that the relevant policies, practices and actions are implemented and comply with statutory and regulatory requirements and actively support Agency’s mission and goals.

Program and Services Development

Maintain knowledge of State and Federal directives, statutes, regulations and changes to legislation. Interpret these to staff and develop and/or modify policies and practices to be compliant with regulatory and Agency requirements.

Expand the availability and accessibility of quality services and supports provided by the Agency throughout the catchment area.

Act as the Agency’s liaison to service providers, including the Service Provider Advisory Committee and proactively educate community partners, including vendors, courts and advocacy groups used throughout the Agency.

Anticipate and resolve service issues and escalated inquiries.

Community Leadership

Build positive and collaborative relationships with public and private agencies to those supported.

Anticipate and communicate changes in laws, regulations and related agency policies and procedures to Community Partners.

Staff Management

Actively participate in the recruitment process to ensure the most qualified candidates are attracted and retained.

Set clear expectations for performance and provide training, coaching, feedback and support to staff within the unit throughout the year.

Ensure that new staff receives the proper training during their introductory period and throughout their employment within the unit.

Identify any unmet training needs to Human Resources.

Anticipate, address and resolve issues and concerns of staff.

Ensure the proper staff levels are maintained throughout the unit.

Other duties as assigned.

SUPERVISION EXERCISED:

Rate Implementation/Health & Safety Specialist, Resource Specialists, Resource Assistant and Secretary.

Benefits We offer a competitive benefits package designed to support your health, well-being, and future. Employees receive free medical coverage (yes, free for employees!), along with free dental and vision insurance for your dependents. Our benefits include a CalPERS pension plan, offering rare, long-term financial security through a lifetime pension, excellent health benefits, and overall career stability. Additional benefits include a 403(b) retirement plan, flexible spending accounts, and an Employee Assistance Program (EAP).

You’ll Also Enjoy

Five days of paid education leave per fiscal year

Vacation time, sick leave, 12 paid holidays and 2 floating holidays!

Life insurance, with options for additional coverage

Access to an employee discounts portal full of great deals

Flexible work schedules and select hybrid positions, promoting a healthy and balanced work-life experience.

Requirements Education/Experience:

Masters with two years’ experience with a concentration in psychology, social work or related field. Five (5) years’ experience working with programs and services in a regional center context, including experience developing and assessing services for individuals with developmental disabilities.

Special Skills And Knowledge

Knowledge of or experience with persons with developmental disabilities;

Knowledge of regional center and developmental center service systems;

Knowledge of Title 17, Quality Assurance Standards and licensing agencies standards and systems;

The ability to present training to groups or individuals;

Knowledge of analytical techniques and report preparation;

Knowledge of budgeting processes;

Demonstrated ability to write effectively;

Ability to utilize computer skills, especially Excel and Word, for the collection, input, and analysis of data, and producing reports;

Excellent ability to communicate with various segments of the community;

Ability to work effectively with diverse teams.

Other:

Use of an automobile, possession of a valid driver’s license and automobile liability insurance for the minimum amount prescribed by law or the ability to provide for independent transportation.

Seniority level Mid-Senior level

Employment type Full-time

Job function Human Resources

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