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Anthropic

Business Systems Analyst

Anthropic, Boston, Massachusetts, us, 02298

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About Anthropic

Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the Role

As a Business Systems Analyst on Anthropic's Business Technology team, you will play a critical role in driving our organization’s operational excellence through strategic systems implementation and optimization. While you’ll be actively involved in our Workday implementation, this role extends far beyond a single platform to encompass our broader enterprise systems ecosystem. You’ll serve as the vital bridge between business stakeholders and technology solutions, translating complex functional requirements into actionable system configurations and processes. Your expertise will be instrumental in ensuring our business systems not only meet today’s needs but also scale with our rapid growth and evolving requirements. Responsibilities

Lead functional requirements gathering sessions with business stakeholders across multiple departments to deeply understand process needs and translate them into technical system requirements. Configure and optimize business systems with a focus on Workday modules (HCM, Financial Management, Planning) while maintaining expertise across other enterprise platforms. Design and implement system workflows, automations, and integrations that enhance operational efficiency and user experience. Create comprehensive documentation including system guides, process flows, training materials, and best‑practice resources. Develop and deliver enablement programs and training sessions for end users, ensuring successful adoption of system functionality and process changes. Partner closely with business teams to analyze current state processes, identify improvement opportunities, and design future state solutions. Manage system testing efforts including test plan development, UAT coordination, and bug resolution tracking. Provide ongoing support and troubleshooting for business systems, serving as a subject matter expert and escalation point. Collaborate with IT Engineering teams to define integration requirements and ensure seamless data flow between systems. Measure and monitor system performance and user feedback to continuously optimize configurations and identify enhancement opportunities. Qualifications

5+ years of experience as a Business Systems Analyst with deep expertise in enterprise software configuration and implementation. Hands‑on experience with Workday (HCM and/or Financial modules preferred) along with demonstrated proficiency in other business systems such as GSuite, NetSuite, or similar platforms. Excellent at requirements gathering and stakeholder management, facilitating productive discussions between technical and business teams. Strong analytical and problem‑solving skills with experience designing efficient business processes and system workflows. Skilled at creating clear, comprehensive documentation and training materials for diverse audiences. Excellent communication skills, able to explain complex technical concepts to non‑technical stakeholders. Experience with system integrations, data mapping, and understanding of API fundamentals. Proficiency in project management with the ability to manage multiple initiatives simultaneously. Passionate about user experience and driving adoption of business systems and processes. Collaborative mindset, enjoy working in a fast‑paced, dynamic environment. Desired Skills

Experience with additional business systems such as procurement platforms, expense management tools, or business intelligence platforms. Knowledge of data analysis tools and techniques including SQL or similar query languages. Familiarity with automation platforms or workflow tools (e.g., Zapier, Microsoft Power Platform, or similar). Experience with change management methodologies and driving organizational transformation. Background in business process improvement, Lean, or Six Sigma methodologies. Previous experience in high‑growth technology companies or startup environments. Interest in AI and how emerging technologies can enhance business operations. Salary

Base compensation is $230,000–$300,000 USD per year, plus equity, benefits, and possible incentive compensation. Logistics

Education requirements: Bachelor’s degree in a related field or equivalent experience. Location‑based hybrid policy: staff are expected to be in one of our offices at least 25% of the time, with some roles requiring more in‑office presence. Visa sponsorship: Anthropic sponsors visas; we retain an immigration lawyer to assist with visa matters. Apply

We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every qualification as listed. Research shows that people who identify as being from under‑represented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidity, so we urge you not to exclude yourself prematurely and to submit an application if you’re interested in this work.

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