Finonex
Finonex
is a long-established and stable fintech company developing advanced trading platforms for leading global brokers and financial institutions. We are looking for a
data-driven Engagement Manager
to lead and optimize client communication across our digital channels email, SMS, push notifications, and in-app. The role focuses on driving client activation, engagement, and retention through automated and personalized journeys, applying strong analytical skills and hands‑on marketing automation expertise, and designing, managing, and scaling high-volume communication programs that deliver measurable business impact. In this role you will: Lead client communication strategy
across mass‑engagement channels (email, SMS, push notifications, and in‑app messaging). Develop and optimize automated communication processes
to engage new leads, onboard clients, and retain existing users. Design and manage customer journeys
— from initial contact to long‑term retention — using advanced marketing automation tools. Analyze performance metrics
(open rates, CTRs, conversions, retention rates, etc.) and deliver actionable insights to improve outcomes. Collaborate with marketing, product, and analytics teams
to ensure consistent and effective client messaging aligned with business goals. Oversee segmentation and personalization
strategies to increase relevance and engagement. Manage a small team
responsible for campaign execution and reporting. Continuously test and iterate
communication content, frequency, and automation logic to maximize impact. You have: 5+ years of experience
managing large‑scale client communication or CRM programs in a data‑driven organization (finance, fintech, telecom, or e‑commerce experience preferred). Proven experience
marketing automation platforms (such as Braze, Optimove, Smartico or similar). Strong analytical skills
with the ability to interpret data, build dashboards, and translate insights into action. Excellent project management and leadership abilities
— able to coordinate multiple campaigns and stakeholders simultaneously. Hands‑on knowledge
of audience segmentation, A/B testing, lifecycle campaigns, and retention marketing. Strong communication skills
with a results‑oriented mindset and attention to detail. Will be nice that you have: Experience in
financial services or trading platforms . Familiarity with
data visualization tools
(Tableau, Power BI, Google Data Studio). Understanding of
customer lifecycle metrics
(LTV, churn, CAC, retention cohorts).
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is a long-established and stable fintech company developing advanced trading platforms for leading global brokers and financial institutions. We are looking for a
data-driven Engagement Manager
to lead and optimize client communication across our digital channels email, SMS, push notifications, and in-app. The role focuses on driving client activation, engagement, and retention through automated and personalized journeys, applying strong analytical skills and hands‑on marketing automation expertise, and designing, managing, and scaling high-volume communication programs that deliver measurable business impact. In this role you will: Lead client communication strategy
across mass‑engagement channels (email, SMS, push notifications, and in‑app messaging). Develop and optimize automated communication processes
to engage new leads, onboard clients, and retain existing users. Design and manage customer journeys
— from initial contact to long‑term retention — using advanced marketing automation tools. Analyze performance metrics
(open rates, CTRs, conversions, retention rates, etc.) and deliver actionable insights to improve outcomes. Collaborate with marketing, product, and analytics teams
to ensure consistent and effective client messaging aligned with business goals. Oversee segmentation and personalization
strategies to increase relevance and engagement. Manage a small team
responsible for campaign execution and reporting. Continuously test and iterate
communication content, frequency, and automation logic to maximize impact. You have: 5+ years of experience
managing large‑scale client communication or CRM programs in a data‑driven organization (finance, fintech, telecom, or e‑commerce experience preferred). Proven experience
marketing automation platforms (such as Braze, Optimove, Smartico or similar). Strong analytical skills
with the ability to interpret data, build dashboards, and translate insights into action. Excellent project management and leadership abilities
— able to coordinate multiple campaigns and stakeholders simultaneously. Hands‑on knowledge
of audience segmentation, A/B testing, lifecycle campaigns, and retention marketing. Strong communication skills
with a results‑oriented mindset and attention to detail. Will be nice that you have: Experience in
financial services or trading platforms . Familiarity with
data visualization tools
(Tableau, Power BI, Google Data Studio). Understanding of
customer lifecycle metrics
(LTV, churn, CAC, retention cohorts).
#J-18808-Ljbffr