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Anthropic

Security GRC Specialist, Customer Trust

Anthropic, WorkFromHome

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About Anthropic

Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.

About The Team

As part of the Anthropic security department, the compliance team owns understanding security and AI safety expectations, as established by regulators, customers and (nascent) industry norms (which we also seek to influence). The compliance team uses this understanding to provide direction to internal partners on the priorities of security and safety requirements they must meet. The compliance team assures regulators and customers that those expectations are met by earning security credentials and responding to direct inquiry about Anthropics security program from auditors, customers and partners.

This opportunity is unique, as we work to secure today’s most novel and valuable asset types, we must build a new kind of compliance program, assuring the safety of artificial intelligence capabilities.

Responsibilities

  • Build and scale Anthropic's Customer Trust function, establishing processes, tooling, and team structure to support enterprise customer requirements
  • Experiment with and implement automation solutions to streamline customer due diligence, improve response times, and scale operations as customer volume grows
  • Establish and lead the Customer Audit function, creating scalable processes to efficiently manage incoming customer security assessments, audits, and contract reviews
  • Define metrics and reporting frameworks to track team performance, customer satisfaction, and operational efficiency
  • Understand how Anthropic's security and privacy capabilities across major cloud platforms implement common frameworks (e.g., NIST 800-53, NIST 800-171, ISO 27001, ISO 27701, CSA CCM, and SOC 2)

You May Be a Good Fit If You

  • Have 8+ years of progressive experience in compliance, audit, and customer trust roles, with direct ownership of building or scaling customer-facing security operations from early-stage through high-growth
  • Have strong customer-facing expertise with proven success managing security audits, questionnaires, and building trust with enterprise customers
  • Are entrepreneurial with strong operational instincts — you identify broken processes, envision scalable solutions, and implement the right tools to maximize efficiency without sacrificing quality
  • Have managed high volumes of customer security requests in cloud-native, multi-cloud environments and understand what "good" looks like at scale
  • Are comfortable organizing delegated workstreams across diverse teams and managing time-bounded deliverables
  • Have worked with Revenue Operations or Deal Desk teams in scaling sales programs with a focus on security and safety.

Strong Candidates May Also

  • Have worked in AI/ML companies and understand unique security considerations for model development and deployment
  • Bring experience from high-growth technology companies managing rapid compliance expansion
  • Bring experience implementing trust automation platforms or building internal automation for questionnaire management
  • Possess relevant certifications (CISA, CRISC, CISM, CISSP, or ISO 27001 Lead Auditor/Implementer)

Candidates Need Not Have

  • Done everything on this list before—we value learning agility and willingness to tackle novel compliance challenges in the AI space

Deadline to Apply

None, applications will be received on a rolling basis.

The expected base compensation for this position is below. Our total compensation package for full-time employees includes equity, benefits, and may include incentive compensation.

Annual Salary

$255,000—$270,000 USD

Logistics

  • Education requirements: We require at least a Bachelor\'s degree in a related field or equivalent experience.
  • Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
  • Visa sponsorship: We do sponsor visas! However, we aren\'t able to successfully sponsor visas for every role and every candidate. If we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.

We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed. We think AI systems like the ones we\'re building have enormous social and ethical implications, and we strive to include a range of diverse perspectives on our team.

How We're Different: We believe that the highest-impact AI research will be big science. We work as a single cohesive team and value impact—advancing our long-term goals of steerable, trustworthy AI—rather than focusing on smaller puzzles. We value communication skills and collaboration. Learn about our recent research and directions in our work, including projects like GPT-3 and AI safety work.

Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.

Guidance on Candidates\' AI Usage: Learn about our policy for using AI in our application process.

Seniority level

  • Mid-Senior level

Employment type

  • Contract

Job function

  • Other, Information Technology, and Management

Industries

  • Research Services

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