Staff Site Reliability Engineer
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About Zscaler: Zscaler accelerates digital transformation so our customers can be more agile, efficient, resilient, and secure. Our cloud-native Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Impact in your role matters more than title and trust is built on results. We value high‑impact, high‑accountability with a sense of urgency and a culture of execution centered on customer obsession, collaboration, ownership, and accountability. We invite you to bring your vision to our team of cloud architects, software engineers, security experts, and more.
Responsibilities
- Designing and maintaining scalable infrastructure solutions to support Zscaler’s global cloud services.
- Enhancing observability practices across infrastructure and applications through monitoring, logging, tracing, and automated incident responses.
- Developing automation tools for deployment, patching, scaling, and infrastructure management.
- Building portals for SRE dashboards, service level indicators/agreements (SLI/SLO/SLA), and metrics that support data‑driven decision‑making.
- Partnering with product, operations, and security teams to integrate features, tools, and updates across the platform.
Minimum Qualifications
- Bachelor’s degree in Computer Science or equivalent practical experience.
- 5+ years of experience in Cloud‑SRE, DevOps, or Systems Engineering with a focus on software development.
- Proficiency in Linux systems and cloud platforms (GCP, AWS, Azure).
- Experience with automation/tools: Kubernetes, Terraform, Ansible, Docker, Jenkins.
- Strong problem‑solving and collaboration skills, with a proactive approach to teamwork.
Preferred Qualifications
- Familiarity with observability tools like OpenTelemetry, Prometheus, and Grafana Stack.
- Experience with PostgreSQL and time‑series analytics databases (e.g., Clickhouse, Redis).
- Knowledge of MLOps and Generative AI applications within SRE environments.
Base Pay Range
$140,000 – $200,000 USD for this full‑time position (excluding commission, bonus, equity, and benefits).
Benefits
- Various health plans
- Time off plans for vacation and sick time
- Parental leave options
- Retirement options
- Education reimbursement
- In‑office perks, and more
Equal Employment Opportunity
Zscaler is committed to providing equal employment opportunities to all individuals. All qualified applicants will be considered for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, and local laws. Zscaler complies with all applicable federal, state, and local pay transparency rules. The company provides reasonable support in recruiting processes for candidates with disabilities, long‑term conditions, mental health conditions, religious beliefs, neurodivergence, or pregnancy‑related needs.
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