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Job Category: Sales
About Salesforce
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we’re looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce’s core values at the heart of it all.
Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.
Your Role
Work with customers to demonstrate the value of Salesforce’s Employee Service suite, which unifies HR Service and IT Service into a single, AI-driven platform. Guide customers to the right solutions that transform HR and IT service operations, streamline processes, and improve both employee engagement and IT service delivery.
You’ll Be Responsible For
- Prospecting, pipeline generation, and revenue attainment.
- Navigating medium to long sales cycles for strategic, high-value deals.
- Ensuring customer satisfaction for early adopters and expansion customers.
Your Responsibilities
- Develop strong internal and customer relationships to create win-win sales opportunities.
- Clearly communicate the value of Salesforce’s HR Service and IT Service/ITSM capabilities to potential customers.
- Drive revenue growth by closing new business and expanding existing accounts within your vertical.
- Develop and execute sales campaigns targeting employee service transformation across HR and IT.
- Generate and qualify leads, manage a robust pipeline, and assist core Account Executives in closing strategic deals.
- Engage with stakeholders across HR, IT, and operations to understand business challenges and develop tailored, outcome-based solutions.
- Maintain accurate sales forecasting and CRM updates.
- Collaborate with solution engineers, marketing, and customer success teams to provide a seamless end-to-end client experience.
Your Qualifications
- 6+ years of quota-carrying enterprise software or technology sales experience, ideally in SaaS, Employee Experience, HR Service Management, ITSM, or ITOM.
- Proven experience in solution selling and value-based selling to multiple stakeholders.
- Strong knowledge of ITSM platforms, IT operations, and the ITIL framework.
- Familiarity with HR tech, employee experience platforms, and HCM systems (e.g., Workday) is a plus.
- Bachelor’s degree strongly preferred.
Key Attributes We’re Looking For
- Strong consultative selling skills with a track record of exceeding sales goals.
- Proven ability to navigate complex, multi-stakeholder sales processes.
- Competitive spirit, resourcefulness, and ability to solve complex problems.
- Business acumen to articulate ROI across HR, IT, and operational use cases.
- Skilled in objection handling, negotiation, and closing high-value deals.
- Ability to collaborate cross-functionally and act as a trusted advisor.
- Knowledge of ITSM tools (e.g., ServiceNow, Atlassian), HCM systems, and employee service solutions.
Join us as part of the Salesforce Ohana and help organizations transform how they engage, support, and empower their people—across both HR Service and IT Service.
Working at Salesforce
Working at Salesforce isn’t all about selling. It’s also about learning, and we heavily invest in you with a month-long immersion and onboarding, including: a week-long product bootcamp, mentorship program, weekly coaching and development programs.
Benefits
- Health, life insurance, retirement saving plan
- Monthly wellness allowance
- Flexible time off & leave policies
- Parental benefits
- Perks and discounts
- More details about our company benefits can be found at the following link:
Accommodations
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Posting Statement
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.
For New York-based roles, the base salary hiring range for this position is $85,300 to $177,450.
For California-based roles, the base salary hiring range for this position is $85,300 to $177,450.
For Illinois based roles, the base salary hiring range for this position is $85,300 to $177,450.