Business Transformation Consultant- Public Sector

Overview

WalkMe, an SAP company, pioneered the Digital Adoption Platform (DAP) to enable business leaders to fully harness technology in today's complex digital landscape. By leveraging WalkMe's features—guidance, engagement, insights, and automation—employees boost efficiency, executives gain greater visibility into digital usage, and organizations maximize their digital assets, driving successful digital transformation. Together, SAP and WalkMe form a powerful partnership that revolutionizes the digital transformation journey, unlocking the full potential of SAP's ERP solutions while enhancing user experience and productivity with WalkMe's platform.

As a Business Transformation Analyst, you will collaborate internally and externally to develop business cases derived from a value-based methodology, with support of a regional manager/leader. You will contribute to quantitative and qualitative analyses, participate in the creation of business cases and value realization for key accounts, and develop value propositions and/or value hypotheses for all accounts at scale.

What You'll Own

• Own the end-to-end development of quantitative business cases and financial models that align WalkMe capabilities to measurable business value, including discovery, data collection, analysis, modeling, and presentation to customer stakeholders.
• Design, build, and maintain reusable financial models (ROI, TCO, NPV, IRR, ARR, payback period, unit economics) that quantify the impact of WalkMe across initiatives, products, and customer segments.
• Partner with FCTO leadership and cross-functional teams (Sales, SAs, Customer Success, RevOps, Finance) to position WalkMe’s value proposition across the customer lifecycle and ensure modeling assumptions align with customer and internal financial standards.
• Lead customer-facing engagements including stakeholder interviews, workshops, executive presentations, and value realization sessions, emphasizing co-creating and validating financial assumptions .
• Translate product usage data, operational KPIs, and process benchmarks into modeled benefit analyses that connect to customer P&L and strategic objectives.
• Demonstrate storytelling and visualization skills to communicate technical and financial insights in a clear, executive-ready narrative for business and finance stakeholders.
• Build and maintain domain- or industry-specific value frameworks to inform repeatable use cases, financial assumptions, and value messaging across verticals.
• Create and manage reusable deliverables (strategy templates, value models, CoE frameworks, industry benchmarking) to drive consistency and scale.
• Translate customer objectives into WalkMe-aligned solutions backed by transparent financial logic and sensitivity analysis.
• Track engagements, models, and insights in internal systems for reporting, collaboration, and knowledge-sharing.
• Contribute to team enablement and best-practice development around value modeling and financial storytelling.

What You Need To Succeed

• Defense and federal civilian experience highly recommended
• Military clearance a plus (not required)
• Bachelor’s degree in Business, Finance, Engineering, Economics, or related field; MBA or relevant graduate education is a plus.
• 4+ years of experience in business consulting, value engineering, strategic finance / FP&A, management consulting, enterprise software delivery, or transformation strategy roles.
• Proven success in developing and presenting enterprise-grade financial models and business cases using metrics such as ROI, TCO, NPV, IRR, ARR, payback period, and cash-flow analysis.
• Advanced Excel/Google Sheets skills; experience building structured, assumption-driven models reusable by Sales and Customer Success.
• Ability to work from imperfect data sets, normalize inputs, create defensible assumptions, and document methodologies for customer Finance and Procurement teams.
• Strong project ownership mindset with the ability to work independently and drive cross-functional collaboration.
• Experience engaging with operational stakeholders and senior executives at Fortune 1000 companies (Finance, Strategy, Digital Transformation).
• Familiarity with digital adoption, SaaS platforms, or enterprise software transformation projects.
• Excellent verbal, written, and presentation skills with executive-ready financial storytelling.
• Willingness to travel as needed (approximately 10–20%).

What Sets Us Apart

• Commitment to diversity and inclusion through programs and initiatives, including equal pay and employee resource groups.
• Hybrid Work Arrangement: a hybrid schedule combining remote work with onsite collaboration.
• Supportive culture focused on well-being, professional development, and community.
• Wellness programs and annual Wellness Month to support well-being.
• Health coverage options where applicable to support your well-being and diverse needs.
• Generous leave policies and RefreshMe Days to support work/life balance.
• Robust retirement contributions; discuss region-specific offerings with HR.
• Opportunities to work with cutting-edge technology through SAP's acquisition of WalkMe.

Preferred Qualifications

• Security clearance at Confidential level or higher preferred for Federal/SLED industries.
• 2–4 years of value consulting / business case experience in Federal/SLED markets preferred.
• Experience with 7-figure enterprise opportunities and transformation initiatives, including business-case development.
• Experience building or maintaining ROI/TCO tools or value calculators for Sales or Customer Success.
• Background in software vendor or technology consulting, especially in value engineering or strategic finance.
• Multilingual fluency in Spanish is a plus.

Compensation

$175,000 - $220,000 a year. The starting base pay for this role is between $175,000 and $220,000. Actual base pay depends on location, experience, and market conditions. The base pay range may change. This role may be eligible for bonus and benefits as part of a total rewards package.

TO ALL RECRUITMENT AGENCIES: WalkMe does not accept agency resumes. Please do not forward resumes to WalkMe employees or any other company location. WalkMe is not responsible for fees related to unsolicited resumes and will not pay fees to any third-party agency without a signed agreement. WalkMe does not discriminate; for accommodations, contact our Talent Acquisition partner.

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