Jobgether
Director of Operations (Remote from Washington)
Jobgether, Olympia, Washington, United States
Director of Operations (Remote from Washington)
Location:
Washington (Remote)
Employment type:
Full-time
Seniority level:
Director
Job Function:
Management and Manufacturing
As Director of Operations, you will lead and optimize the organization’s operational processes, focusing on efficiency, quality, and compliance. You will oversee clinical forms processing, implement workflow improvements, and ensure timely and accurate delivery of services. This role combines strategic leadership with hands‑on management, enabling you to drive key initiatives that enhance patient and client experiences. You will mentor and develop your team, establish performance standards, and collaborate with senior leadership to execute operational strategies. Your work will directly impact service quality, operational efficiency, and stakeholder satisfaction, making this a highly influential position within the organization.
Accountabilities
Oversee end-to-end clinical forms processing operations, ensuring high accuracy and timely completion.
Implement workflow automation and continuous improvement strategies to enhance efficiency.
Monitor patient and client experiences, responding proactively to feedback and maintaining high satisfaction scores.
Ensure full compliance with HIPAA and regulatory standards, conducting audits and corrective actions as needed.
Train, mentor, and develop staff to achieve departmental KPIs and maintain strong engagement levels.
Collaborate with senior leadership to identify and implement process improvements and scale operations effectively.
Track operational performance metrics, including turnaround time, accuracy, and satisfaction scores.
Requirements
Bachelor’s degree in healthcare administration, business, or related field (preferred).
Minimum of 5 years’ experience in healthcare operations, with experience in clinical documentation processes.
Demonstrated ability to manage KPIs, drive operational excellence, and meet compliance standards.
Strong leadership, analytical, problem‑solving, and decision‑making skills.
Excellent communication, stakeholder management, and presentation abilities.
Capable of leading teams under tight deadlines, multitasking, and managing multiple projects effectively.
Benefits
Competitive salary ($75,000–$85,000 annually) with comprehensive benefits.
Opportunities for professional growth and leadership development.
Flexible work environment and supportive team culture.
Engagement in strategic initiatives with measurable impact on operations and client satisfaction.
Positive, collaborative, and patient‑centric organizational environment.
Data Privacy Notice By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
We appreciate your interest and wish you the best!
#J-18808-Ljbffr
Washington (Remote)
Employment type:
Full-time
Seniority level:
Director
Job Function:
Management and Manufacturing
As Director of Operations, you will lead and optimize the organization’s operational processes, focusing on efficiency, quality, and compliance. You will oversee clinical forms processing, implement workflow improvements, and ensure timely and accurate delivery of services. This role combines strategic leadership with hands‑on management, enabling you to drive key initiatives that enhance patient and client experiences. You will mentor and develop your team, establish performance standards, and collaborate with senior leadership to execute operational strategies. Your work will directly impact service quality, operational efficiency, and stakeholder satisfaction, making this a highly influential position within the organization.
Accountabilities
Oversee end-to-end clinical forms processing operations, ensuring high accuracy and timely completion.
Implement workflow automation and continuous improvement strategies to enhance efficiency.
Monitor patient and client experiences, responding proactively to feedback and maintaining high satisfaction scores.
Ensure full compliance with HIPAA and regulatory standards, conducting audits and corrective actions as needed.
Train, mentor, and develop staff to achieve departmental KPIs and maintain strong engagement levels.
Collaborate with senior leadership to identify and implement process improvements and scale operations effectively.
Track operational performance metrics, including turnaround time, accuracy, and satisfaction scores.
Requirements
Bachelor’s degree in healthcare administration, business, or related field (preferred).
Minimum of 5 years’ experience in healthcare operations, with experience in clinical documentation processes.
Demonstrated ability to manage KPIs, drive operational excellence, and meet compliance standards.
Strong leadership, analytical, problem‑solving, and decision‑making skills.
Excellent communication, stakeholder management, and presentation abilities.
Capable of leading teams under tight deadlines, multitasking, and managing multiple projects effectively.
Benefits
Competitive salary ($75,000–$85,000 annually) with comprehensive benefits.
Opportunities for professional growth and leadership development.
Flexible work environment and supportive team culture.
Engagement in strategic initiatives with measurable impact on operations and client satisfaction.
Positive, collaborative, and patient‑centric organizational environment.
Data Privacy Notice By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
We appreciate your interest and wish you the best!
#J-18808-Ljbffr