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All Ways Caring HomeCare

Homecare Executive Director

All Ways Caring HomeCare, Phoenix, Arizona, United States, 85003

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Homecare Executive Director

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All Ways Caring HomeCare

Overview The Executive Director is responsible for the overall performance of all company operations under their supervision. They implement company policies and procedures, strategic plan, and quality assurance initiatives, driving financial performance through superior service delivery recognized by both external and internal stakeholders. They provide leadership support and tools to operations to meet established goals, act as liaison with government officials and provider associations, and function as a bridge between operations and the Leadership Team.

Company All Ways Caring HomeCare delivers quality, compassionate, and individualized care and support that helps people in need of assistance stay at home while maximizing their dignity, privacy, and independence. Services include personal care, homemaking, professional nursing, older adult care management, Alzheimer’s/dementia care, respite care, and more.

Responsibilities

Reviews Operation’s performance/support needs with Executive Management

Analyzes Operations and Branch Staff for alignment with BrightSpring’s vision, mission, and values

Responsible for leading all operations under their supervision to maximize revenue and EBITDA

Evaluates and implements corrective action plans to improve financial performance of underperforming operations

Participates in development of annual budgets and operational plans

Provides operations with leadership support and tools to meet established goals

Builds business, increases sales to meet/exceed goals

Reviews Sales Plans and consults with the Corporate Sales Team regarding implementation strategies

Evaluates potential growth opportunities through expanding services

Coordinates training staff on systems, standard processes, company policies and procedures

Provides leadership support and guidance to operations experiencing performance issues and/or administrative vacancies by implementing standard processes to improve service delivery and outcomes

Establishes relationships and functions as a liaison between operations and the Executive Leadership Team

Assesses processes and performance

Effectively leads and deploys resources of the Core Team (QAM, HRS, etc) as required to support operations

Assists with process implementation geared to improve performance goals

Provides support and supervision to Operations with Branch Manager vacancies

Ensures each service site develops and fully implements a targeted recruitment and retention plan by partnering with HR and Talent Acquisition

Other duties as assigned

Qualifications

Bachelor’s Degree in Human Services, Business or a related field; Master’s Degree is preferred

Three to five years or more of progressively responsible experience with proven ability to effectively manage operations, systems, processes, and people

Three or more years of supervisory experience with at least five direct reports

Outstanding organization and leadership abilities

Excellent communication (oral and written) and public speaking skills

Experience in Home Care or related healthcare field preferred

Proficiency in technology and all Microsoft Office solutions

Working knowledge of Federal, State, and local regulations of the business area they are responsible for

Excellent Customer Service skills

Knowledge or previous experience working in an office setting with computers, phones, and other related tasks

Ability to travel 25-50% or as needed

Salary Range USD $90,000.00 - $100,000.00 / Year

Line Of Business All Ways Caring HomeCare services include personal care and homemaking programs, professional nursing, older adult care management, Alzheimer’s/dementia care, respite care, and other programs.

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