MINISO USA
As a Store Manager, it is your responsibility to not just manage a store, but to embrace the idea that life is for fun and create an exciting, vibrant experience for both your team and customers. You will take charge of every aspect of the store, leading your team with energy and enthusiasm from the front lines. You will ensure the smooth running of day‑to‑day operations, setting the standard for excellence in customer service, sales performance, and operational efficiency. Additionally, you will manage labor, optimize inventory, promote our membership program to foster customer loyalty, inspire your team, cultivate a positive store atmosphere, and drive business growth with a focus on delivering a world‑class experience.
Responsibilities
Report directly to the Area/District Manager and lead a dynamic team, including the Assistant Store Manager, Shift Leads, and Sales Associates.
Ensure seamless store execution, delivering outstanding customer service, upholding merchandising standards, adhering to operational procedures, and driving sales performance.
Promote and drive engagement with the store’s membership program, encouraging customer sign‑ups and fostering loyalty to enhance customer retention and boost sales.
Oversee all aspects of store operations and overall performance.
Meet sales goals by training, motivating, mentoring, and providing feedback to the team.
Lead efforts to recruit, hire, train, and retain top talent, fostering internal growth by conducting performance evaluations and creating career development paths for both associates and managers.
Uphold store standards, focusing on driving profitability through effective sales strategies and expense management.
Manage cash‑handling tasks, ensure strict adherence to standard operating procedures, and create a clean, safe environment for both associates and customers.
Serve as the key liaison with the Area/District Manager and Human Resources regarding employee performance and relations.
Operate computers and printers, manage schedules, and keep the store clean and organized.
Drive an inviting store environment, keeping the store in top condition and ensuring visual displays align with company guidelines.
Champion business growth through strategic planning that boosts store presence, increases store traffic, and maximizes sales performance.
Address and resolve issues raised by staff and customers, ensuring quick, effective solutions to maintain a positive environment.
Qualifications
Ability to work a flexible schedule, including nights, weekends, and holidays.
Proven successful experience in retail management.
Strong leadership, organizational, and customer management skills.
Excellent communication and interpersonal abilities.
Ability to relocate or manage additional stores based on business needs.
Ability to travel between locations is required.
High school diploma or equivalent required; Associate degree or higher in Business Administration, Organizational Behavior, Hospitality or related degrees is preferred.
3+ years of experience in retail management, with a strong track record of leading teams.
USD $18.00 - $30.00 per hour.
Seniority level Mid‑Senior level
Employment type Full‑time
Job function Sales and Business Development
Retail
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Responsibilities
Report directly to the Area/District Manager and lead a dynamic team, including the Assistant Store Manager, Shift Leads, and Sales Associates.
Ensure seamless store execution, delivering outstanding customer service, upholding merchandising standards, adhering to operational procedures, and driving sales performance.
Promote and drive engagement with the store’s membership program, encouraging customer sign‑ups and fostering loyalty to enhance customer retention and boost sales.
Oversee all aspects of store operations and overall performance.
Meet sales goals by training, motivating, mentoring, and providing feedback to the team.
Lead efforts to recruit, hire, train, and retain top talent, fostering internal growth by conducting performance evaluations and creating career development paths for both associates and managers.
Uphold store standards, focusing on driving profitability through effective sales strategies and expense management.
Manage cash‑handling tasks, ensure strict adherence to standard operating procedures, and create a clean, safe environment for both associates and customers.
Serve as the key liaison with the Area/District Manager and Human Resources regarding employee performance and relations.
Operate computers and printers, manage schedules, and keep the store clean and organized.
Drive an inviting store environment, keeping the store in top condition and ensuring visual displays align with company guidelines.
Champion business growth through strategic planning that boosts store presence, increases store traffic, and maximizes sales performance.
Address and resolve issues raised by staff and customers, ensuring quick, effective solutions to maintain a positive environment.
Qualifications
Ability to work a flexible schedule, including nights, weekends, and holidays.
Proven successful experience in retail management.
Strong leadership, organizational, and customer management skills.
Excellent communication and interpersonal abilities.
Ability to relocate or manage additional stores based on business needs.
Ability to travel between locations is required.
High school diploma or equivalent required; Associate degree or higher in Business Administration, Organizational Behavior, Hospitality or related degrees is preferred.
3+ years of experience in retail management, with a strong track record of leading teams.
USD $18.00 - $30.00 per hour.
Seniority level Mid‑Senior level
Employment type Full‑time
Job function Sales and Business Development
Retail
#J-18808-Ljbffr