Hyatt Hotels
Human Resources Coordinator- Bilingual (Spanish, Cantonese or Mandarin)| Benefit
Hyatt Hotels, San Francisco, California, United States, 94199
At Hyatt, we believe in the power of belonging- of making people feel at home no matter where they are in the world. We turn trips into journeys, encounters into experiences, and jobs into careers. Join a team that is making travel more human. Connected. Sustainable. Here, everyone's role matters. Opportunities are yours to shape. Your individuality is celebrated. At the heart of Hyatt is our shared belief that hospitality is more than just a job - it's a career for people who care.
Grand Hyatt San Francisco welcomes our guests with a sophisticated elegance and refined modern style. Located in the heart of the city on Union Square, immerse yourself in the premier shopping, Michelin Star dining and entertainment of downtown San Francisco. Then retreat to the room where they can unwind and enjoy the spectacular views of the City by the Bay. Stunning views of Union Square, the Bay or the city skyline are the recipe for relaxation and rejuvenation in a well-appointed luxury hotel room or suite at Grand Hyatt San Francisco. Each contemporary space offers residential-style amenities, ensuring you’re focused on maximizing your getaway.
The Human Resources Coordinator provides day-to-day operational HR support for a large, fast-paced hotel. This role supports hiring and onboarding, employee relations logistics, HRIS and record keeping, benefits administration, compliance, and colleague engagement programs. The ideal candidate is organized, discrete, customer-service oriented, and bilingual — Spanish or Cantonese preferred — to support our diverse colleague population and guests.
Key responsibilities
Serve as the first point of contact for colleagues and candidates for HR inquiries (in person, phone, and email); escalates complex issues to HR Manager.
Coordinate end-to-end recruitment logistics: post job ads, screen applications, schedule interviews, conduct pre‑screen phone calls, coordinate background checks and employment verifications.
Manage onboarding and new-hire orientation: prepare offer letters and paperwork, set up colleague profiles in HRIS, coordinate first‑day orientation, and ensure compliance with onboarding checklists.
Maintain accurate HRIS and personnel records (hire/termination dates, job codes, status changes, emergency contacts, licenses/certifications).
Support benefits administration: explain benefits enrollment basics, assist colleagues with enrollment windows, collect required documentation, and escalates complex benefits questions to People & Culture leadership or broker.
Process routine payroll‑related items (timecard corrections, paid time off requests, shift differentials) in partnership with Payroll/Finance.
Assist with leave of absence administration and documentation (FMLA, disability, local leaves), working closely with HR Manager and Payroll as needed.
Prepare and maintain HR reports and dashboards (turnover, headcount, open requisitions, training completions).
Coordinate colleague training logistics and mandatory compliance training; track completions and remind colleagues/managers as needed.
Support employee relations logistics: schedule investigatory meetings, prepare documentation, help managers with corrective action paperwork, and maintain confidentiality during processes.
Participate in colleague engagement initiatives and events (recognition programs, employee resource groups, town halls).
Ensure HR compliance with federal, state and local employment laws (including California‑specific requirements), and Hyatt corporate policies; assist with audits and inspections.
Translate written communications and, when needed, interpret in‑person conversations for colleagues or candidates in Spanish or Cantonese (as assigned).
Other HR administrative duties and ad‑hoc projects as requested by People & Culture leadership.
This is an hourly position with a pay range from $32-$34 per hour.
We offer excellent benefits:
Free room nights, Discounted and Friends & Family Room Rates
Medical, Prescription, Dental and Vision Insurance
401K with company match
Paid Vacation, sick days, new child leave and personal day
Paid Family Bonding Time and Adoption Assistance
Tuition Reimbursement
Free colleague meals during shift
Employee Stock Purchase Plan
Discounts at various retailers – Apple, AT&T, Verizon, Headspace and many more
Why make a good choice when you can make a Timeless one by applying for your next career opportunity with a Grand Hyatt hotel? Grand Hyatt hotels provide superior services and elevated experiences. Looking for a Timeless beginning in your next career? Apply today at careers.hyatt.com.
Associate’s degree in Human Resources, Business Administration, or equivalent experience; Bachelor’s preferred.
1–3 years of HR administrative experience, preferably in hospitality, retail, or high‑volume service environment.
Strong computer skills, including Microsoft Office (Word, Excel, Outlook) and experience with HRIS (e.g., Dimension, Oracle, Workday) or willingness to learn.
Excellent organizational skills, attention to detail, and ability to manage confidential information.
Strong interpersonal and customer service skills; ability to communicate professionally with colleagues at all levels.
Bilingual proficiency in Spanish or Cantonese (verbal and written) — highly preferred to support multilingual colleague population.
Experience with recruiting/hospitality hiring volume and scheduling systems.
Basic knowledge of California employment regulations (meal/rest breaks, paid sick leave, wage statements, workplace postings).
Prior experience with benefits administration and leave management.
All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
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Grand Hyatt San Francisco welcomes our guests with a sophisticated elegance and refined modern style. Located in the heart of the city on Union Square, immerse yourself in the premier shopping, Michelin Star dining and entertainment of downtown San Francisco. Then retreat to the room where they can unwind and enjoy the spectacular views of the City by the Bay. Stunning views of Union Square, the Bay or the city skyline are the recipe for relaxation and rejuvenation in a well-appointed luxury hotel room or suite at Grand Hyatt San Francisco. Each contemporary space offers residential-style amenities, ensuring you’re focused on maximizing your getaway.
The Human Resources Coordinator provides day-to-day operational HR support for a large, fast-paced hotel. This role supports hiring and onboarding, employee relations logistics, HRIS and record keeping, benefits administration, compliance, and colleague engagement programs. The ideal candidate is organized, discrete, customer-service oriented, and bilingual — Spanish or Cantonese preferred — to support our diverse colleague population and guests.
Key responsibilities
Serve as the first point of contact for colleagues and candidates for HR inquiries (in person, phone, and email); escalates complex issues to HR Manager.
Coordinate end-to-end recruitment logistics: post job ads, screen applications, schedule interviews, conduct pre‑screen phone calls, coordinate background checks and employment verifications.
Manage onboarding and new-hire orientation: prepare offer letters and paperwork, set up colleague profiles in HRIS, coordinate first‑day orientation, and ensure compliance with onboarding checklists.
Maintain accurate HRIS and personnel records (hire/termination dates, job codes, status changes, emergency contacts, licenses/certifications).
Support benefits administration: explain benefits enrollment basics, assist colleagues with enrollment windows, collect required documentation, and escalates complex benefits questions to People & Culture leadership or broker.
Process routine payroll‑related items (timecard corrections, paid time off requests, shift differentials) in partnership with Payroll/Finance.
Assist with leave of absence administration and documentation (FMLA, disability, local leaves), working closely with HR Manager and Payroll as needed.
Prepare and maintain HR reports and dashboards (turnover, headcount, open requisitions, training completions).
Coordinate colleague training logistics and mandatory compliance training; track completions and remind colleagues/managers as needed.
Support employee relations logistics: schedule investigatory meetings, prepare documentation, help managers with corrective action paperwork, and maintain confidentiality during processes.
Participate in colleague engagement initiatives and events (recognition programs, employee resource groups, town halls).
Ensure HR compliance with federal, state and local employment laws (including California‑specific requirements), and Hyatt corporate policies; assist with audits and inspections.
Translate written communications and, when needed, interpret in‑person conversations for colleagues or candidates in Spanish or Cantonese (as assigned).
Other HR administrative duties and ad‑hoc projects as requested by People & Culture leadership.
This is an hourly position with a pay range from $32-$34 per hour.
We offer excellent benefits:
Free room nights, Discounted and Friends & Family Room Rates
Medical, Prescription, Dental and Vision Insurance
401K with company match
Paid Vacation, sick days, new child leave and personal day
Paid Family Bonding Time and Adoption Assistance
Tuition Reimbursement
Free colleague meals during shift
Employee Stock Purchase Plan
Discounts at various retailers – Apple, AT&T, Verizon, Headspace and many more
Why make a good choice when you can make a Timeless one by applying for your next career opportunity with a Grand Hyatt hotel? Grand Hyatt hotels provide superior services and elevated experiences. Looking for a Timeless beginning in your next career? Apply today at careers.hyatt.com.
Associate’s degree in Human Resources, Business Administration, or equivalent experience; Bachelor’s preferred.
1–3 years of HR administrative experience, preferably in hospitality, retail, or high‑volume service environment.
Strong computer skills, including Microsoft Office (Word, Excel, Outlook) and experience with HRIS (e.g., Dimension, Oracle, Workday) or willingness to learn.
Excellent organizational skills, attention to detail, and ability to manage confidential information.
Strong interpersonal and customer service skills; ability to communicate professionally with colleagues at all levels.
Bilingual proficiency in Spanish or Cantonese (verbal and written) — highly preferred to support multilingual colleague population.
Experience with recruiting/hospitality hiring volume and scheduling systems.
Basic knowledge of California employment regulations (meal/rest breaks, paid sick leave, wage statements, workplace postings).
Prior experience with benefits administration and leave management.
All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
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