Phlebotomist I Job at Integrated Resources, Inc in Altamonte Springs
Integrated Resources, Inc, Altamonte Springs, FL, US
Title: Phlebotomist
Location: Altamonte Springs, FL, 32701
Shift: M-F 6:30 AM - 3:00 PM
Duration: 3 Months
Job Summary
The Patient Services Representative (PSR) serves as the primary point of contact for patients and represents the organization in a professional, compassionate, and trustworthy manner. This role is responsible for collecting high-quality blood and other clinical/forensic specimens, preparing samples for laboratory testing, and ensuring accuracy, safety, and confidentiality at all times. The PSR creates a positive patient experience while supporting life-defining health decisions.
Key Responsibilities
Perform venipuncture and specimen collection (clinical and forensic) following established policies and procedures
Accurately label specimens in the presence of the patient and obtain patient initials/signature post-collection
Verify patient identity and demographic information prior to specimen collection
Prepare, process, and package specimens for laboratory testing
Maintain accurate records, documentation, and required logs
Provide clear explanations of procedures to patients and address questions professionally
Maintain a safe, clean, and professional work environment
Demonstrate leadership behaviors, process excellence, and attention to detail
Protect patient confidentiality and ensure data accuracy
Promote a positive company image to patients, clients, employees, and the public
Perform daily duties accurately and on time under the direction of an area supervisor
Work in various settings including patient service centers, physician offices, and other assigned locations
Work Environment & Scheduling
May be assigned to multiple locations based on business needs
Flexible schedule required, including weekends, holidays, overtime, and on-call shifts
Must be available to work full scheduled shifts and arrive on time
Training locations may vary depending on trainer availability
Required Qualifications
Minimum of 2–3 years of phlebotomy or patient service experience
Proven expertise in venipuncture, including pediatric and geriatric patients
Ability to work independently with minimal supervision
Strong attention to detail in a fast-paced, high-volume environment
Excellent customer service and communication skills
Ability to manage multiple priorities effectively
Demonstrated sound judgment and decision-making within established procedures
Commitment to company policies, dress code, safety standards, and guiding principles
Transportation & Attendance Requirements
Reliable personal transportation is required (public transportation, Uber, or rideshare services are not considered reliable)
Valid driver’s license and clean driving record if applicable
Must be dependable, punctual, and able to stay for the entire scheduled shift
Excessive absenteeism or tardiness will result in termination
Core Competencies
Superior customer focus
Professional communication with patients, peers, and supervisors
Adaptability and openness to change
Knowledge of laboratory operations and business practices
Accuracy, confidentiality, and compliance-driven performance