Strategic CX/UX Researcher for Government Services

A technology company in Washington, D.C. is seeking a CX/UX Researcher to support the Department of Homeland Security in improving citizen experiences across their services. The role involves developing strategies based on user data, executing in-depth research, and presenting findings to senior officials. Ideal candidates should have over 5 years of experience in research roles, familiarity with Agile methodologies, and the ability to obtain DHS clearance. This is an opportunity to make a significant impact on user experiences within government services. #J-18808-Ljbffr