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T-Mobile

Sr Site Reliability Engineer

T-Mobile, Atlanta, Georgia, United States, 30383

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Sr Site Reliability Engineer

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At T‑Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package – this is Total Rewards. Employees enjoy multiple wealth‑building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year‑round money coaches. That’s how we’re UNSTOPPABLE for our employees!

Are you ready to join the Un‑carrier movement?

This Sr Site Reliability Engineer ensures the reliability and resilience of digital infrastructure to support efficient software development and deployment. The role involves automating processes and reducing manual effort to prevent operational incidents and improve system performance. Success is measured by system stability, incident reduction, and continuous improvement in operational efficiency. The work directly impacts organizational stability and customer experience by maintaining high‑performing and reliable systems.

We are a team that encourages innovation and advocates an agile and open approach, truly working and playing in the Un‑carrier way!

Job Responsibilities

Enhances system reliability and resilience by identifying potential issues and implementing preventive measures.

Facilitates faster and more efficient software development and deployment by automating processes and reducing manual effort.

Root Cause Analysis (RCA) review/participation to identify system issues and prevent incident recurrence, collaborating with Problem Management teams on corrective and preventive actions to enhance system reliability and performance, and identifying and prioritizing items for the Core SRE backlog to ensure continuous improvement in system operations and stability.

Prevents operational incidents by utilizing strong problem‑solving and analytical skills.

Contributes to the robustness and efficiency of systems by leveraging expertise in programming and scripting languages, incident response management, and various tech tools.

Adapts to changing circumstances and drives innovation by continuously learning new skills and technologies.

Other duties/projects as assigned by business management as needed.

Education and Work Experience

Bachelor's Degree plus 5 years of related work experience OR Advanced degree with 3 years of related experience (Required).

Acceptable areas of study include Computer Science, Engineering or related field (Required).

4‑7+ years working in operations or DevOps environments.

4‑7+ years troubleshooting customer‑related issues and managing customer relationships.

4‑7+ years developing software solutions using Python or similar programming languages.

Knowledge, Skills and Abilities

Programming – proficiency in programming and scripting languages such as Python and Bash (Required).

Automation – ability to automate processes and reduce manual effort (Required).

Incident Management – understanding of incident response management and operational support (Required).

Experience with designing and maintaining CICD pipelines (Required).

Ability to learn new skills and technologies quickly and adapt to changing circumstances (Required).

Understanding system reliability and resilience principles (Required).

Ability to drive innovation and improve software development and deployment processes (Preferred).

Experience with cloud‑native platforms (Preferred).

Licenses and Certifications

AWS Certified DevOps Engineer – validates technical expertise in provisioning, operating, and managing distributed application systems on AWS (Preferred).

Certified Kubernetes Administrator – validates the skills required for day‑to‑day administration of Kubernetes environments (Preferred).

Google Cloud Certified – Professional DevOps Engineer – validates the ability to efficiently develop and deploy applications using Google Cloud technologies and manage operations (Preferred).

At least 18 years of age.

Legally authorized to work in the United States.

Travel / Position Type Travel Required: Yes

DOT Regulated Position: No

Safety Sensitive Position: No

Pay and Benefits Base Pay Range: $107,300 – $193,500. Corporate bonus target: 15%.

Benefits include medical, dental, vision insurance, flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off, up to 12 paid holidays, paid parental and family leave, family building benefits, back‑up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short‑ and long‑term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, voluntary long‑term care insurance, mobile service & home internet discounts, pet insurance, and commuter and transit programs. For more details, visit www.t‑mobilebenefits.com.

Seniority Level Mid‑Senior level

Employment Type Full‑time

Job Function Engineering and Information Technology

Industries Telecommunications

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T‑Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.

Talent comes in all forms at the Un‑carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t‑mobile.com or calling 1‑844‑873‑9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non‑accommodation related requests.

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