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Services for the UnderServed

Assistant Program Director (Licensed Clinician)

Services for the UnderServed, New York, New York, us, 10261

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Min USD $80,000.00/yr. Max USD $85,000.00/yr.

Position Overview Must be

Licensed

(LMSW, LMHC, LPC, LCAT, etc.).

Scope of Role Under the supervision of the Program Director the Assistant Program Director will provide supervision to Respite Peer Specialist and Senior Peer Specialist and coordinate the day‑to‑day operation including promoting the safety, well‑being and guest’s comfort. In the absence of the Program Director the Assistant Program Director will supervise all program staff in conjunction with the Regional Director.

Essential Duties & Responsibilities

Familiar with OMH regulations and scope.

Provides direct supervision of all program staff and reports necessary follow‑ups to the Program Director.

Establishes connections with MCOs regrading notification sheets, follow‑ups, clinicals and discharge clinicals for client stay.

In the absence of the program director, assists with completion of guests’ service plans and oversees all daily operations.

Coordinates weekly Utilization reviews with the management team and submits reports and recommendations to the Program Director and Regional Director.

Coordinates with referring providers as needed.

Participates in guests’ discharge planning, collateral contact and safety planning.

Provides emergency and relief coverage as necessary.

May represent the agency and Program with community outreaches and presentations.

Prepares reports such as billing, physical plant reports, food and supplies order report and service authorization report.

Ensures the safety and security of all program guests and staff by reporting damages and necessary upgrades in a timely manner and informs the Program Director of any concerns.

Ensures completion of utilization reviews, guest surveys, community meetings, outreaches, food and supplies orders, fire drills, progress notes, follow‑ups, supervisions, chart reviews and accurate documentation by appropriate staff members. Ensures the program is always audit ready.

Participates in team meetings to ensure guests’ safety planning, goal attainment, collateral contact and discharge planning for each guest to ensure their wellness.

On‑Call 24 hrs a day / 7 days a week.

Prepares weekly and monthly reports for the Program Director, including any problems, proposals for changes in policies, program design, guest reviews and bed utilization reports.

Ensures daily operations are managed and staff workflow meets the Program’s requirements.

Secures full occupancy of the Supportive Crisis Stabilization Center to meet LOS (Length of Stay) requirements.

Completes staff timesheets weekly and approves vacation and time‑off requests when needed.

Reviews policies bi‑monthly to ensure program compliance.

Provides staff trainings and in‑services as needed to promote job effectiveness and performance.

Additional duties as requested.

Qualifications Required Education and Experience

Master’s degree with a minimum of five years of management experience working in a social service or behavioral health setting; must have a license that aligns with the master’s degree of study (LMSW, LPC, etc.).

Experience working with people diagnosed with mental illness and people struggling with substance use and co‑occurring disorders.

Experience working within a respite/residential or crisis 24‑hr program.

Effective written and oral communication skills.

Ability to provide in‑service trainings to program staff.

Computer literacy skills (Excel, Teams, Windows, Outlook).

Experience working with children/youth and/or families.

Ability to work evenings and/or weekends.

Knowledge of substance use and mental illness as it relates to working with families, youth/children and adults.

Effective interpersonal and written communication skills and ability to work as a member of an interdisciplinary team; ability to relate with diverse staff and maintain a customer‑service focus in interactions with a diverse client population.

Ability to review clinical notes within appropriate timelines.

Preferred Qualifications & Skills

CASAC / CASAC‑T.

Strong leadership abilities and skills.

Effective communication skills.

Cultural competence.

Company Overview S:US IS AN EQUAL OPPORTUNITY EMPLOYER

Join a team of employees who cares about the wellbeing of others. We’re proud to offer a comprehensive benefits package designed to support your wellbeing and development. From health and wellness resources to generous PTO, professional development, and more, explore all that we offer on our

Benefits Page

and see how S:US invests in you.

We believe in fostering a culture built on our core values: respect, integrity, support, maximizing individual potential and continuous quality improvement.

S:US is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. S:US is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities, including allowance of the use of service animals. To request reasonable accommodation or if you believe such a request was improperly handled or denied, contact the Leave Team at MyMedicalLeave@sus.org.

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