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Children's National Hospital

Program Manager - School Based Health Center (PG County)

Children's National Hospital, Washington, District of Columbia, us, 20022

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The Program Manager will participate to plan, implement, manage and evaluate service/department activities for Children's National Medical Center in accordance with accepted national standards and administrative policies.

This position will be based at a School Based Health Center in Prince Georges County, MD.

Minimum Education Bachelor's Degree (Required); Relevant experience beyond the minimum required work experience may substitute for the educational requirement on a 1-to-1 ratio (i.e. one year of relevant work experience equals one year of required education.)

Master's Degree (Preferred) Minimum Work Experience 5 years of related experience (Required)

Functional Accountabilities Program Management & Development

Assist in development, implementation and evaluation of services, programs, policies and procedures, and performance standards to

achieve goals.

Assist in the development, evaluation and implementation of new ventures, services and partnerships.

Create project plans with milestones, deliverables, and accountability assignments.

Implement strategic initiatives through management of day-to-day program operations; troubleshoot operational issues and develop action plans to resolve.

Collaborate on significant operational/issues/barriers.

Budget and Financial Management

Prepare documentation and projections to support the operating and capital budget planning process.

Evaluate and recommend purchase of new equipment needed to maximize productivity and quality of care.

Implement actions to facilitate meeting budget requirements and administer programs within budgetary guidelines.

Monitor monthly performance reports and budget variances and resolve discrepancies as needed.

Evaluate reimbursement and denial trends and develop and implement action plans to address issues.

Business Acumen and Managing Results

Understand key financial and budgetary principles and apply and incorporate them into management planning and decision making.

Understand organization’s business environment (e.g. regulatory bodies, strategic alliances, community partnerships, etc.).

Develop and continually monitor budgets, fiscal performance and resource allocation.

Anticipate future strategic, operational and financial trends and consequences in the marketplace.

Safety

Speak up when team members appear to exhibit unsafe behavior or performance

Continuously validate and verify information needed for decision making or documentation

Stop in the face of uncertainty and takes time to resolve the situation

Demonstrate accurate, clear and timely verbal and written communication

Actively promote safety for patients, families, visitors and co-workers

Attend carefully to important details - practicing Stop, Think, Act and Review in order to self-check behavior and performance

Organizational Accountabilities Change Management

Energize stakeholders and sustain commitment to change in approaches, processes and strategies.

Maintain a positive environment during the course of change, remaining alert to issues.

Use analysis, judgment, and experience to identify the root causes of problems and develop appropriate strategies to resolve.

Organizational Commitment/Identification

Partner in the mission and upholds the core principles of the organization

Committed to diversity and recognizes value of cultural ethnic differences

Demonstrate personal and professional integrity

Maintain confidentiality at all times

Customer Service

Anticipate and responds to customer needs; follows up until needs are met

Teamwork/Communication

Demonstrate collaborative and respectful behavior

Partner with all team members to achieve goals

Receptive to others’ ideas and opinions

Performance Improvement/Problem-solving

Contribute to a positive work environment

Demonstrate flexibility and willingness to change

Identify opportunities to improve clinical and administrative processes

Make appropriate decisions, using sound judgment

Cost Management/Financial Responsibility

Use resources efficiently

Search for less costly ways of doing things

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