Zurich Insurance Group
Zurich Insurance Group is hiring: Entry Level Claims Adjusters in Stevens Point
Zurich Insurance Group, Stevens Point, WI, US
Let's grow together! About Zurich Cover-More Zurich Cover-More is one of the world's largest travel insurance and assistance providers and part of Zurich Insurance Group, a leading multi-line insurer. We stand for more care, more cover, for all, and we look after more than 20 million of the world's travelers every year, making sure we are there every step of their journey. Our family of customer-facing brands include Travel Guard, Cover-More Travel Insurance, Travelex Insurance, Universal Assistance, World Travel Protection, Freely and Blue Insurance. We are a connected and caring workforce of more than 2900 employees with teams in North America, Europe, Latin America and Asia Pacific. Our global delivery platform provides a consistent multi-lingual service experience and ability to write insurance policies in more than 50 countries. Zurich Cover-More has more 200 distribution partners around the world including airlines, global travel companies, major banks and credit card providers and leading retailers. Travel Guard is seeking a Claims Adjuster in Houston, TX. We're seeking empathetic , dependable , detailed , and service-minded individuals who are dedicated to delivering exceptional customer experiences and are excited to grow in the insurance industry. No claims or insurance experience? No problem - we'll provide all the training you need to succeed. What's the job?
- You'll provide exceptional customer support to claimants throughout the claims process
- You'll spend 50-75% of your time conversing with stakeholders to ensures claims are efficiently brought to a final resolution within 30-45 days
- You'll assess new and existing claims for coverage, conduct claim investigations and establish clear claim action plan for timely claim resolutions
- You'll communicate with claimants using empathy to gather necessary documentation
- You'll apply policy guidelines to determine coverage and claim validity
- You'll maintain detailed claim records within the internal claims systems
- You'll comply with all statutory and regulatory requirements in all applicable jurisdictions
- You'll possess 1-2 years of customer service experience
- You'll be eager to learn new skills within the claims and insurance industry
- You'll have excellent written and verbal communication skills
- You'll have an eye for details, supporting thorough investigations and precise documentation
- You'll be willing to obtain your State Specific Adjuster Licensing within 6 months of employment